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TRUST, INFLUENCE AND POWER
Years ago, the city of Glasgow had one of the highest crime rates in Europe. In order to combat that they decided to treat violence as a public health issue because they saw that violent behaviours tend to spread much like viruses. This approach worked extremely well as they now have one of the lowest crime rates. What is the lesson learned? Behaviours can spread exponentially – good and bad – when in critical mass. With that in mind, let’s explore how trust, collaboration and power can coexist in the ever-evolving healthcare environment to make effective change.