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Scott Coleman is the Atlantic Managing Director at Optimum Talent, which offers full-service human resources to help “organizations succeed through people.” Increasingly, those people are millennials. “We’re at a pretty fascinating time when it comes to age-related demographics in the workforce. We have boomers through millennials — and everything in between,” he says.
When it comes to recruiting younger workers, “fully tech-enabled organizations will certainly outpace the laggard organization to recruit and retain top talent.”
That includes using enterprise resource planning, or ERP, to integrate applications to manage the business and automate some office work. It also means using popular communications tools like Yammer or Skype for Business, with less reliance on phones or email. It opens more channels for communication at work, including instant messaging and video chats.