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Current Opportunities

Payroll and Benefits Manager – Catholic Social Services


Catholic Social Services and Catholic Charities (The “Agency”) is a not-for-profit agency with nearly 60 years of commitment to its mission, which states:

“As a Catholic social services agency, we are guided by faith to care for and bring hope to people in need with humility, compassion, and respect.”

The Agency identifies and responds to community needs by serving over 20,000 people each year through a variety of services and programs. The Agency operates with a combination of public and private (“Sign of Hope”) funding and has an annual operating budget of more than $100 million. The Agency operates many residential programs and manages a portfolio of more than 120 leased or owned properties throughout Edmonton, Red Deer, and central Alberta.

Catholic Social Services embraces diversity and offers equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity and people of faith or no faith.

For further information please visit:



Job Title:Payroll and Benefits Manager
Reports to:Chief Administrative Officer
Direct Reports:Four (4): Payroll Administrator / 2 Payroll Advisors / Payroll Applications Analyst
Location:Edmonton, Alberta



Reporting to the Chief Administrative Officer, the Payroll and Benefits Manager is responsible for overseeing the accurate and timely administration of all payroll activities and benefit and pension administration for approximately 1900 Catholic Social Services employees in accordance with Agency policies and procedures and the applicable legislations and regulations.

The Payroll and Benefits Manager will develop a long-term payroll framework of continuous improvement, system and process enhancement initiatives, and program risks. They will also provide oversight and expertise relating to payroll financials and controls to ensure integrity of balance responsibility accounts including reconciliations, government and other remittances, expenses, analytics as well as internal and external audit compliance and reviews.



Payroll, Benefits and Pension Administration

  • Leads the processing of full cycle payroll for all aspects of a semi-monthly payroll for approximately 1900 employees, which includes review and balancing of all payroll related allocations.
  • Monitor and process regular payroll and employee transactions to meet payroll cutoff dates.
  • Maintain and update operational policies, procedures and processes while identifying ways to improve efficiencies in payroll processing.
  • Investigates and resolves pay related issues; identify and provide solutions for potential payroll problems and/or concerns.
  • Continually strive for operational excellence, seeking ways to streamline processes, create operational efficiencies and foster a culture of continuous improvement, enhanced controls and data integrity.
  • Lead the reconciliation of recurring payroll and benefit accounts and statements such as general payroll, WCB remittances, and employee benefits.
  • Ensure payroll related remittances such as tax withholdings, and benefits payments are done accurately and on a timely basis, provide audits and oversight as needed.
  • Lead all year-end payroll activities, including pension adjustment calculations, submission of year-end adjustments, finalization and submission of all regulatory filing requirements.
  • Ensure that accuracy and timelines are met as per Federal Legislation for ROE’s and T4’s and Tax Forms.
  • Responsible for overseeing accurate and efficient benefit administration with benefit provider, our broker and Human Resources and contribute to annual reviews including recommending effective strategies to provide cost effective outcomes.
  • Provide administration oversight of Pension program. Respond to payroll, benefits and pension related inquiries in a timely manner. Be aware of changes, trends, innovations in the field of Payroll in general and how they may be implemented in the Agency’s Payroll, Benefits or Pensions functions.
  • Coordinate the preparation and maintenance of disbursements, reports and statistics for government agencies. Lead monthly payroll analysis and variance reporting.
  • Lead internal and/or external payroll/benefit audits as required.


Team Management

  • Supervise and mentor assigned staff, maximizing productivity, and ensuring that department outcomes are achieved.
  • Ensure that resources within the team are allocated appropriately to fulfill day to day operations and project work.
  • Provide coaching and feedback, prepare performance appraisals, learning and development plans, and participate in screening and interviewing process when needed.
  • Support knowledge transfer, cross training and retention in team.
  • Train new and existing team members to ensure consistent application of policies, procedures, and compliance with legislative and regulatory requirement.


Establishment and Monitoring of Internal Controls

  • Establish appropriate controls to ensure compliance with payroll processes and legislative requirements are met, including developing payroll guidelines and procedures.
  • Provide oversight on internal controls, ensuring payroll processes are up-to-date and communicating any changes to the team and other departments.
  • Test and analyze new and existing systems and processes to ensure compliance with Agency policies, segregation of duties, security, CRA requirements and Employment Standards.
  • Research discrepancies of payroll information and/or documentation (e.g. timesheets, leave time, etc.) for the purpose of ensuring accuracy and adherence to policies, procedures prior to processing.
  • Monitor assigned payroll activities to guarantee all required documentation is completed prior to payroll deadline, ensuring compliance with established financial, legal and/or administrative requirements.
  • Ensure payroll records are effectively managed. Maintain a wide variety of payroll information, files and records in written and electronic formats for the purpose of providing an up-to-date reference and audit trail for compliance.



  • The Payroll and Benefits Manager will be joining an organization that is well positioned for substantial growth through leveraging the various services and specialized care that Catholic Social Services provides to its clients.
  • The successful candidate will be comfortable being hands-on with the team and having the flexibility to bring innovative thinking and creativity to initiate impactful payroll processes and functionality.



Success in the first year will be determined by the candidate’s ability to:

  • Gain a solid understanding of the complex nature of the organization, including its size, scope and scale, and how this role and team impacts that complexity.
  • Build positive and trusted relationships within the organization.
  • Make measurable strides in identifying potential process and continuous improvements within the payroll function.
  • Assess, and refine where necessary, the structure and skills of the current payroll team.



The successful candidate will have the following:


  • Degree in Accounting, Business Administration or Finance
  • Certified Payroll Manager (CPM) is required
  • Completed Certificate in either Benefits Administration or Human Resources Administration is an asset
  • Certified Employee Benefits Specialist (CEBS) is an asset


  • Five (5) years payroll administration experience, including management/supervisory responsibilities
  • Experience using enterprise-wide Human Resource Management Systems and/or in-house payroll systems. Experience with Great Plains and Kronos (UKG) is an asset
  • Experience working in a similar sized or large organization is preferred


Skills and Abilities

  • Strong knowledge of payroll systems, internal controls, and management
  • Strong working knowledge of accounting procedures, payroll processing principles and applicable legislation/regulations
  • A strong leader that proactively coaches and mentors team members on best practices and on performance while retaining a team of competent employees who will ensure both the Payroll functions are running smoothly
  • Knowledge of audits, income tax forms, health benefits programs, sick pay, retirement plans, etc.
  • Self-directed, detail oriented, optimistic professional with exceptional interpersonal, communication, and presentation skills
  • Forward thinking, analytical, with strong planning and technical accounting abilities
  • An energetic, motivated, organized leader, with high integrity and ethics, and a customer-focused positive attitude
  • High attention to detail and accuracy, highly organized with solid decision making and problem solving skills Knowledge of human resource programs such as onboarding, HR transactions, benefit planning, etc.
  • Payroll system implementation experience is an asset
  • Excellent written and verbal communication skills and a demonstrated ability to present complex issues and concepts in a convincing manner
  • Able to foster teamwork with co-workers by encouraging open communication and cooperation
  • Translate payroll data into simple, key messages and recommendations
  • Intermediate to advanced computer skills including Microsoft Office suite
  • Ability to be flexible in responding to changing deadlines and pressures
  • Stays current with trends and best practices in payroll technology, administration and management
  • Proven ability to handle confidential and sensitive information in an appropriate manner



How to Apply:

Please send your resume in Word or PDF format to: Copy and Paste the following job title and code and place it in the subject line of your email so we can identify the job and confirm receipt of your application:
AHIY-845837 Payroll and Benefits Manager – Catholic Social Services - AB - Edmonton and Area (OTIAPPLY)

Please note that only those candidates meeting the selection criteria, established by our client, will be contacted further. Although we may not contact you directly for this particular role, all applications will be reviewed as we would like to consider you for future opportunities that may be appropriate. We encourage you to continue to visit our website at as our opportunities are updated on a regular basis.