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The LCBO is a non-share capital provincial crown corporation, accountable to the Ontario Provincial Minister of Finance. As one of the largest single purchasers of alcoholic beverages in the world, it generates significant revenue for the province and has a combined mandate of social responsibility and ethical profit generation.
With revenue of approximately $6 billion, more than 8,000 employees and over 650 locations across the province, the LCBO provides services to the citizens of Ontario and is a significant employer in the province of Ontario.
At the retail level, the changing expectations of consumers have driven the LCBO to successfully expand beyond traditional bricks and mortar and engage consumers through new and improved digital offerings, specialty print magazines such as “Vintages” and the general interest lifestyle magazine “Food and Drink”. Staff have become product knowledge experts trained to assist experienced and novice consumers on selections of products appropriate to their budgets and occasions. Selected products are also now available for purchase at other retail outlets and online changing the traditional reliance of Ontario customers on the LCBO stores.
Another component to the LCBO mandate is its commercial sales and distribution channel. The LCBO distribution services are a key part of the alcohol sales system in the province. Any facility with a license to serve alcohol in the province works with the LCBO to purchase alcohol and wine either through the LCBO directly or as a licensee.
The social responsibility mandate of the LCBO is significant. The LCBO is charged with ensuring safe sales to age appropriate consumers and to advocate for safe and responsible consumption of alcohol anywhere. Any innovation has to be evaluated against fulfilling this part of its mandate.
As the shareholder, the Ontario provincial government expects the LCBO to deliver financial returns without compromising social responsibility.
Job Title: Manager, Total Rewards
Reports to: Director, Total Rewards
Reports: Compensation Specialists (2), Benefits Specialist (1)
Location: Head Office, Toronto (55 Lake Shore Blvd. East)
The LCBO is undergoing an enterprise wide transformation to drive increased customer satisfaction, open new lines of business and ensure on-going socially responsible behavior. Part of this includes the transformation the Human Resources function so that it is able to partner with all parts of the business effectively and efficiently, bring in new programs that support the organization’s mission and meet the changing needs and expectation of LCBO’s employees at all stages of their careers. The LCBO is focused on enhancing the employee experience.
A new role has been created, Manager Total Rewards. Reporting to the Director, this role will be responsible for three areas: compensation, benefits and pension. The mandate of this new role will be to modernize the existing function to create a total rewards COE and define a compensation philosophy that meets the organization’s objectives. Modernization means that salary, benefits and pensions won’t be seen as three separate elements-but that all three will be recognized as part of the employee rewards program at the LCBO. This role will lead the development of total regards strategies and market positioning for the LCBO. It will create initiatives which will have people think more holistically about compensation.
EXPERIENCE AND QUALIFICATIONS
− Experience leading a total rewards function; experience as an HR business partner would also be an asset
− Demonstrated ability to lead change both within internal teams and throughout the organization
− Track record of developing staff into more senior roles
− A combination of flexibility and an analytical detail orientation-a creative thinker.
− Working knowledge of current HRIS systems and experience in driving efficiencies through the use of technology.
− Working experience in the public sector will be beneficial
− A university degree in a relevant discipline combined with experience is required.
A competitive compensation package will be offered to the successful candidate.
Diversity & inclusion matter at LCBO. If contacted for an interview, please advise if you require accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.