Manager, Corporate Risk & Security – Calgary Board of Education
The Calgary Board of Education (“CBE”) is one of Canada’s largest school systems educating more than 123,000 students in 249 schools and has responsibility for an annual budget of approximately $1.4B. More than 14,000 employees work together to provide learning as unique as every student.
The work is guided by a Three-Year Education Plan, which connects each CBE employee to student success. This creates an environment where each student can become an engaged learner, prepared for success in life, work and future learning.
The CBE is guided by an elected board of seven trustees. Trustees are elected every four years during the municipal election along with Calgary’s mayor and councilors. Day-to-day operations are led by a team of superintendents who are responsible for meeting the expectations of the Board of Trustees as set out in their Results policies, Operational Expectations and the Chief Superintendent’s annual summative evaluation.
Each student, in keeping with their individual abilities and gifts, will complete high school with a foundation of learning necessary to thrive in life, work and continued learning.
Students come first
Learning is our central purpose
Public education serves the common good
For further information about Calgary Board of Education, please visit their website at http://www.cbe.ab.ca
Job Title: Manager, Corporate Risk and Security
Reports to: Superintendent, Facilities and Environmental Services
Direct Reports: 4 directs (7 indirect)
Location: Calgary, Alberta
The purpose of this position is to provide senior leadership and direction to the Corporate Risk and Security Services unit in the Facilities and Environmental Services (FES). This position is accountable for all aspects of traditional security and risk management, including asset protection, the conduct of security reviews, liability management through contract reviews, maintenance of a comprehensive insurance program, claims management, and directing security measures for effective protection of Calgary Board of Education (CBE) students, staff and physical assets. The position is responsible for the development, implementation, and stewardship of Enterprise Risk Management (ERM) in collaboration with senior management throughout the CBE. In addition, the position provides advice to schools, Areas and service units on a broad range of security and risk management issues.
- Developing, implementing and stewarding an ERM framework and process for CBE
- Providing effective leadership to the Risk and Security Services department
- Establishing positive, productive relationships by working cooperatively across the organization, and providing security and risk management advice to service units and external representatives of community emergency services
- Monitoring performance of the organization and/or work units within the organization regarding corporate security/risk practices
- In collaboration with senior CBE leadership, developing and maintaining an ERM program aligned with the culture, risk appetite, and the internal and external environment of the CBE
- Implementing an effective risk management program that optimizes the total cost of risk to CBE; the total cost of risk includes spending on risk mitigation, risk retention (deductibles), cost of insurance and is balanced with the risk of not providing quality-learning opportunities
- Implementing and operationalizing a cost-effective risk financing (insurance) program that protects CBE assets and protects CBE against third party claims
- Overseeing CBE Risk Management and Insurance Programs by providing advice to schools and service units in managing and reducing the risks of loss through appropriate loss prevention programs, including incident reporting and analysis; efficient and effective administration of CBE’s insurance programs, policies, and claims; and insurance related administrative support to schools and service units
- Oversees BGIS Enterprise Risk Management tools, practices and policies necessary to manage risks according to an approved risk management framework
- Developing risk definitions, administrative regulations and processes for ERM, including risk identification and categorization tools, ERM stewardship process, and insurance renewal and claims management processes
- Providing consultative support to schools and service units in the application of ERM processes and interpretation of related administrative regulations
- Stewarding the ERM program by consolidating, analyzing and reporting on the results of risk assessments. This includes follow through with schools and service units on actions plans to mitigate risks
- Cultivating strong connections with the Legal and Finance service units to maintain situational awareness and understanding. Liaise with school administrators, CBE departments, the Calgary Police Service and other regulatory agencies on matters related to crime and crime prevention
- Participate and represent the CBE on the Risk Management Board for Urban School Insurance Consortium (USIC) in order to utilize best practices around risk management
Corporate Safety & Security
- Overseeing system-wide protocols and models for Emergency Response Plans (ERP). Assisting and advising school administrators and other CBE work areas with their ERPs and procedures
- Developing policies, protocols and practices for the CBE on corporate issues related to accountability, ethics, corporate integrity and personnel and property security. Providing direction, advice and training in security protocols to CBE staff
- Advising senior leadership and participate in corporate response plans to major civic events including work stoppages. Representing the CBE on the Calgary Emergency Management Agency (CEMA)
- Creating and maintaining corporate protocols for investigating complaints or allegations on issues related to the protection of assets. Directing and reviewing investigations upon request by senior management on matters related to security incidents
- Working proactively to prevent violence and criminal behavior by working with CBE staff to share information and coordinate strategies
- Building the capacity of personnel to respond to acts of violence and/or criminal activity by serving as a resource concerning a wide range of issues involving security
- Supervising and assigning Workplace Violence investigators as required.
- Conducting and supervising the preparation of Threat Risk Assessments (TRA) as they relate to violence
- Overseeing the police information check system for school volunteers
- Directing the conduct of site assessments, as required, using Crime Prevention Through Environmental Design (CPTED)
- Ensuring the monitoring of facility alarms, such as those for fire detection and access control
- Liaising with internal and external risk and security experts; scan the external environment to identity best practices for adoption by the CBE
- Maintaining a working knowledge of the legislation, policies and regulations applicable to school boards and various pertinent industries, such as Occupational Health and Safety, Insurance and Transportation. Making recommendations to senior leaders to ensure CBE compliance with laws, policies and regulations
Department & Team Leadership
- Recruiting and selecting positions reporting directly to the Manager
- Establishing standards of performance and professional conduct
- Providing guidance and mentorship to employees. Conducting ongoing performance assessments and evaluations in relation to expected levels of service delivery
- Managing the budget for the unit and assists in the preparation of budget and reporting information as required.
- Preparing and presenting reports to the Board and other agencies as required
- Performing other related responsibilities as assigned
FIRST YEAR DELIVERABLES / MEASURES OF SUCCESS
Success in the first year will be determined by the candidate’s ability to:
- Identify and develop synergies within the risk portfolio
- Develop a long-term enterprise risk framework
- Work with the facilities team to ensure appropriate property incident plans are in place
- Assess current status and work towards developing process improvement initiatives around risk management, safety and security programs
- Champion a collaborative working environment across the management team within FES as well as throughout the organization
The successful candidate will have the following:
- Degree in Business Administration or related undergraduate program
- Canadian Risk Manager (CRM) designation or willing to obtain within first year
- Ten years of risk management experience
- Strong knowledge of enterprise risk management processes and tools for risk identification, assessment, reporting, and management
- A combination of equivalent certifications such as:
- Certified as a Threat Assessment Professional by the Canadian Association of Threat Assessment Professionals
- Certified and licensed by the province of Alberta as an investigator for executive security protection
- Certified training in investigation and interviewing by a recognized authority or institute
- Certified to Provincial Standard in Incident Command System
- Certification in Crime Prevention Through Environmental Design (CPTED)
- Experience in regulatory or criminal law enforcement, emergency response planning
- Working knowledge of security monitoring systems, secure access methods and closed-circuit television surveillance systems
- Working knowledge of related Provincial/Federal laws, statutes, regulations and accreditation standards is essential.
Competencies and Attributes
- Ability to provide guidance and be responsive to the needs of the school system as well as to a diverse population of students, parents, staff members, peers and management
- Ability to manage highly sensitive and difficult situations while maintaining strict confidentiality, tact and diplomacy
- Strong leadership abilities and excellent interpersonal skills to maintain relationships with staff, stakeholders, and external agencies collaboratively and within a broad range of people in schools and the community
- Ability to effectively provide leadership and direction to a work unit and foster and promote cooperative teamwork with high levels of performance
Note: This position is required to be on call as part of contingency plans for emergencies and claims.
How to Apply:
Please send your resume in Word or PDF format to: email@example.com
. Copy and Paste the following job title and code and place it in the subject line of your email so we can identify the job and confirm receipt of your application:A015158 (AYLL-302128) Manager, Corporate Risk & Security – Calgary Board of Education - AB - Calgary and Area (OTIAPPLY) Please note that only those candidates meeting the selection criteria, established by our client, will be contacted further.
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