General Manager – Alberta Capital Region Wastewater Commission
Through the seventies and eighties, rapid growth took place in Edmonton and the surrounding municipalities. With an overly burdened sewage management system, a recommendation was made to centralize sewage treatment operations to better serve the growing region.
The Province elected to implement a regional wastewater treatment plant and transmission system to support the municipalities surrounding Edmonton. Construction commenced in 1980 with the concurrent development of a Task Force which negotiated the structure, financial terms and regulations for the Capital Region Sewage Commission.
In 1985, a Provincial Regulation was passed formally empowering the Capital Region Sewage Commission to provide sewage transmission and treatment services to 10 municipalities in the Region. Over time, membership grew to its current complement of 13 municipalities, which include:
City of Beaumont |City of Fort Saskatchewan |City of Leduc |City of Spruce Grove |City of St. Albert |Town of Bon Accord |Town of Gibbons |Town of Morinville |Town of Stony Plain | County of Leduc |County of Parkland |County of Strathcona |County of Sturgeon
To reflect its growth in membership, the name of the Commission was ultimately changed to the Alberta Capital Region Wastewater Commission (ACRWC), and subsequently, in 2005, the Commission took over direct operations of all plant and transmission assets which had been previously contracted.
The ACRWC is committed to protecting the environment and public health through the provision of responsible wastewater transmission and treatment services. The ACRWC strives to exceed regulated standards for wastewater, serving as environmental leaders and enabling member growth.
For more information about the Alberta Capital Region Wastewater Commission, visit: www.acrwc.ca
|Job Title:||General Manager|
|Reports to:||Board of Directors|
|49 Total, including 4 Direct Reports (Corporate Services Manager | Operations Manager |Engineering Manager |Regulatory Services Manager)|
|Location:||Strathcona County, Alberta|
The General Manager is accountable to the Board for the day-to-day operations of the Commission, and to ensure the Board’s strategic direction is followed. The Board is comprised of one Councillor representative from each of the 13 municipal members.
The General Manager of the ACRWC will lead the safe performance and optimization of the organization’s wastewater treatment facility, as well as support the strategic initiatives under an umbrella of operational excellence. The General Manager will work closely with other members of the senior leadership team to elevate the overall performance and requirements of the facility to ensure continued reasonable rates for its customers, all the while keeping a strong focus on environmental stewardship in a regulated environment.
- Build and maintain strong trusted relationships with the representative members of the Board of Directors (including current, exiting and incoming post 2021 Elections) to ensure transparent communication and reporting of all information necessary to optimize plant operations and allow the Board to identify and prioritize current and future strategic objectives
- Develop and facilitate a formal orientation and onboarding process to inform and educate new Directors while also providing a “refresh” to current Directors
- Continuously and consistently inform the Board on operational issues, planning, initiatives, and innovations in a manner that easily translates and communicates often complex technical jargon into valuable and informative insights for the Board’s strategic decision-making process
- Engage the Board in establishing and reviewing the strategic plan and priorities in order to develop and implement short and long-range plans consistent with Board strategic direction
- Provide visible leadership and mentorship to staff, creating and maintaining a strong culture of operational excellence, safety, professionalism, pride, and integrity by demonstrating commitment to achieving the Commission’s mission, values and goals
- Develop people to meet both personal career goals and the organization’s goals with a focus on performance and succession planning
- Build a culture of learning in wastewater treatment operations, using teachable situations to offer insightful coaching, and facilitating activities or assignments that help staff grow in their careers
- Engender and promote enthusiasm and ownership in ideas and goals to unite staff and the Board in pursuit of strategic goals
- Ensure programs and projects support the goals and priorities of the Board, and are implemented effectively, consistent with appropriate resources
- Accountable for achievement of plant operational results in accordance with Provincial and Federal regulations, as well as organizational strategic targets and objectives through daily, weekly, and monthly monitoring and assessment
- Effectively manage the financial aspects of the Commission through the preparation, submission and monitoring of operating and capital budgets including the planning and budgeting to replace aging infrastructure, assets, and technologies
- Continuously seeking initiatives to optimize the performance of wastewater treatment operations by researching, identifying and suggesting improvements and innovations to existing processes and systems
- Foster a proactive safety culture by taking ownership of the plant performance and operations in accordance with the organization’s Health, Safety and Environment (HSE) policies, procedures and programs
- Ensure consistent standards and work procedures are developed and in place across the site, working with human resources and HSE to provide clear expectations to both existing staff and those being onboarded
- Build foundational relationships by communicating and collaborating with key partners such as the member municipalities, the Government of Alberta, City of Edmonton, EPCOR, surrounding communities, citizens, and other external stakeholders, as required
- Engage with other wastewater treatment operators and technical experts to keep abreast of new technologies, environmental initiatives and innovations to constantly improve the operations of ACRWC
- Engage in media and public relations activities, where required
FIRST YEAR DELIVERABLES
Success in the first year will be determined by the candidate’s ability to:
- Gain a high level of organizational familiarity in order to actively manage operations and maximize efficiencies including operational and budgetary controls, leadership and Board reporting
- Successfully lead through the transition of an unprecedented turnover due to retirement of long-term employees
- Promote and maintain a safe workplace environment that rivals best-in-class operator safety while ensuring operations are in compliance with all regulatory statutes and environmental standards
- Address any impending regulatory changes that may require more advanced wastewater treatment technologies
- Address planning initiatives such as the development and implementation of a “wet weather” plan and a “COVID 19 safe return to work” plan
The successful candidate will have the following:
- University or post graduate education in a relevant field such as Engineering, Business, or Sciences, is preferred
- A professional designation would be considered an asset (P.Eng., CPA, etc.)
- Other equivalent combinations of directly related post-secondary education and directly related experience would be considered
- Minimum 10 years of experience, ideally in a public utility environment or water/ wastewater treatment facility, with progressively increasing levels of responsibility in one or more of the following:
- Strategic planning
- Business planning and oversight of resources
- Operations and maintenance
- Design and construction
- Board reporting or exposure to leading in a governing structure, preferably in a public sector or municipal government environment
- Experience navigating Provincial and Federal regulatory frameworks
- Project management experience
Competencies and Attributes
- Proven self-starter who consistently achieves results, even under trying circumstances, ambiguity or within conflicting priorities
- Creates a feeling of energy and an emphasis on excellence in the team, using productive behaviours
- Builds a strong sense of urgency to exceed deadlines, push through obstacles and establish a superior operational track record
- Develops and delivers communications that convey a clear understanding of the unique needs of different audiences in a multi stakeholder environment
- Uses a combination of feedback and reflection to gain insight into personal strengths and areas for improvement
- Plans and prioritizes work to meet commitments aligned to the strategic goals
- Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals
- Proven communication, listening and presentation skills, including the ability to engage with a wide audience and present information at an appropriate level
How to Apply:
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