Executive Director – Canadian Mental Health Association – Edmonton Region
Founded in 1918, the Canadian Mental Health Association (CMHA) is one of the oldest voluntary organizations in Canada. Each year, CMHA provides direct service to more than 100,000 Canadians through the combined efforts of more than 10,000 volunteers and staff across Canada in over 120 communities.
CMHA promotes the mental health of all and supports the resiliency and recovery of people experiencing mental illness, including their families, through advocacy, education, research, services and supports. Services are tailored to the needs and resources of the communities where they are based. One of the core goals of these services is to help people with mental illness develop the personal tools to lead meaningful and productive lives.
CMHA Edmonton Region’s mission is to build healthy and resilient communities by providing mental health services, education, resources, and crisis intervention to achieve its vision of mentally healthy people in caring communities. It offers a continuum of support and crisis intervention for individuals and families affected by mental illness and stressful situations including abuse, violence, and suicide. CMHA Edmonton Region also has a long-range real estate plan for provision of long term and transitional, supportive housing to meet the needs of people with lived experience of mental illness.
CMHA-Edmonton recognizes that candidates all have different skills and experiences to offer. While we are highlighting desired qualifications in the following sections, it is not a checklist. We encourage everyone interested to apply and indicate how you would successfully take on the role even if you have unconventional experiences or qualifications.
CMHA values diversity and welcomes applications from First Nation, Inuit and Metis, New Canadian, racialized, differently abled and LGBTTQIA+ communities.
For more information on the Canadian Mental Health Association – Edmonton Region, please visit: https://edmonton.cmha.ca/about-cmha/
|Job Title:||Executive Director|
|Reports to:||Board of Directors|
|5 (Director Finance & Operations, Director Crisis & Navigation Support Services, Director Housing & Peer Support Services, Manager Community Engagement, Senior Director Fund Development)|
|Indirect Reports:||60 (plus 100+ volunteers)|
The Executive Director, reporting to the Board of Directors, is accountable for total organizational performance and exercises all authority transmitted to the organization by the Board. The Executive Director ensures all activities are in line with the mission, vision and values of CMHA-ER and ensures the advancement of the strategic plan. The Executive Director creates a safe and inclusive environment, in accordance with agency policy, occupational health, safety and wellness legislation and all other applicable laws of Alberta.
- Advancement of the Strategic Plan
- Implement the strategic decisions and directions of the Board through appropriate delegation and organization;
- Develop operating plans, strategies, and policies consistent with the goals and objectives of the strategic plan;
- Support board committees to achieve the goals of the strategic plan;
- Ensure the Agency’s strategic plan is communicated throughout the organization and as appropriate to community partners and stakeholders; and
- Implement Board policies and directions in a manner consistent with the goals and objectives of the strategic plan.
- Establish effective working relationships collectively and individually with the Board of Directors;
- Help the Board determine the strategic direction of the Agency;
- Keep the Board fully informed on all important issues, both internal and external, including any significant negative event affecting the Agency;
- Recommend policy positions;
- Facilitate the operations and deliberations of the Board of Directors;
- Provide relevant reports as required and requested by the Board and ensure the Board or Executive Committee is consulted on risk management issues, including those that have implications beyond existing policy, or that may have the possibility of affecting the agency’s reputation or resources; and
- Assist with the annual evaluation of the Board and its Committees.
- Financial Stewardship
- Ensure the financial condition of the Agency is managed and that optimal use of the Agency’s financial and physical resources occurs;
- Ensure all owned assets are protected, maintained, and adequately insured;
- Ensure appropriate risk management and internal controls strategies are in place and monitored to provide effective control of operations and ensure compliance with all statutory, regulatory, and reporting requirements;
- Oversee planning and implementation of the annual budgets of the Agency and the Management Body;
- Define appropriate long-term financial objectives and set annual goals consistent with the strategic and operational plan;
- Support and ensure the achievement of fundraising goals with particular emphasis on donor relations;
- Oversee the expansion of effective fund development activities;
- Oversee and ensure effective investment of Agency funds;
- Ensure successful accreditation as required for programs;
- Ensure the preparation of reports, records and other documents as requested which present the progress and status of the Agency’s plans and activities to the Board and funders.
- Human Resource Management
- Oversee the Agency’s human resource management, which includes recruitment, training, supervision, performance management, compensation, and recognition;
- Promote a culture of leadership excellence, collaboration and partnership, and personal and collective accountability which enhances the goals and objectives of the Agency;
- Ensure all staff and program volunteers are treated fairly and according to Agency policies and applicable employment laws.
- Quality of Service
- Lead the management team in planning, coordinating, monitoring, and evaluating the delivery of programs and services within the CMHA-Edmonton Region;
- Anticipate and identify special needs and trends in the community; plan, develop and coordinate efforts with community partners to provide services to meet system gaps;
- Assess organizational performance and make timely changes in strategy, structure, and resource allocations;
- Develop and implement, with Board approval, the Agency operational plan and provides annual reviews;
- Ensure compliance with all CMHA-ER operating policies.
- Advocacy and Community Relations
- Effectively cultivate and develop key relationships and alliances with relevant levels of government, funders and community organizations and stakeholders;
- In an increasingly complex stakeholder ecosystem, effectively serve as the Agency’s liaison with government, local communities, and other groups served by CM HA-ER to understand their issues and concerns and enhance the profile of the Association;
- Act as a policy advocate and thought leader on the Agency’s behalf, facilitating CMHA-ER’s continued growth, meaningful impact, and positive reputation;
- Represent the Agency to the public, the media, funders, and other community stakeholders;
- Develop effective communications strategies for the Agency;
- Liaise and network with funders to ensure expectations are met;
- Ensure stakeholders, funders and donors are appropriately recognized;
- Ensure that CMHA-ER, as an affiliate member of CMHA Alberta Division, appropriately supports the provincial division and CMHA National.
Opportunities and Challenges
- With the full support of the Board of Directors, the Executive Director will be given the flexibility to create innovative change to CMHA-ER operations that will assist in the execution of the strategic plan and increase the fundraising potential for the organization.
- The Executive Director will be joining an organization that is well positioned for substantial growth through leveraging the various services and specialized care the Canadian Mental Health Association provides to residents in the Edmonton Region.
- The incoming Executive Director will partner with an aligned, well-governed Board of Directors seeking a leader who thrives in an environment of collaboration and transparent information sharing to drive growth for CMHA-ER.
- The successful candidate will be comfortable being hands-on with the team, utilizing innovative thinking and creativity to initiate new strategies for fundraising.
FIRST YEAR DELIVERABLES / MEASURES OF SUCCESS
Success in the first year will be determined by the candidate’s ability to:
- Work collaboratively with the Board of Directors to formalize the strategic plan and execute on the defined projects identified from the strategic plan;
- Effectively transition into the role while being supportive of staff through the change of leadership;
- Take time to build positive and trusted relationships with key stakeholders;
- Make measurable strides to strategically grow both the Housing and Fundraising portfolios; and
- Act as a storyteller and ambassador for the Canadian Mental Health Association – Edmonton Region by engaging and building rapport with the internal employee base, Board of Directors, and external community.
The successful candidate will have the following:
- Bachelor’s degree in a relevant field;
- Professional designations are welcomed (eg. CFRE, CPHR, CPA, RSW, etc.)
- Experience managing stakeholder relationships with a proven ability to collaborate and build partnerships. Demonstrated success in breathing life into the mission, vision, values, of an organization that captivate, engage and motivate to action, employees, stakeholders and clients
- Expertise in contributing to the strategic planning process with a focus on operationalizing strategy and measuring outcomes.
- Demonstrated financial acumen and a history of owning the risk of financial stability for an organization. Ensuring the decisions made to support innovation and growth do not come at the expense of sustainability or
- Proven leadership skills within the not for profit sector with a demonstrated ability to inspire, motivate and mentor others in pursuit of identified vision, mission, and goals in a complex, multiprogram organization and environment.
- Knowledge of and demonstrated understanding of mental health and mental illness issues, suicide prevention and intervention, social policy development, social action, and advocacy.
- Prior experience either reporting to or participating in a governance board, with a strong respect for and appreciation of governance functions.
Competencies and Attributes
- Champions a culture where organizational impact is top of mind. Communicates a vision, sets priorities, develops, and executes on plans that achieve the desired outcomes for the CMHA-ER.
- Demonstrates confidence and a comfortability with the tension that is inherent in being the champion of an idea or course of action. Meets tough situations head-on to constructively resolve them. Says what needs to be said at the right time, to the right person, in the right manner to effect change.
- Utilizes strong communication skills to ensure positive engagement with the Board of Directors, staff and volunteers, community partners, media and program participants.
- Demonstrates innovative thinking and a willingness to undertake new approaches in challenging situations while being able to actively evaluate and balance risk and
- Models resiliency and flexibility; is able to carry on when faced with challenges and pivot when encountering roadblocks.
- A belief and commitment to partnerships, collective impact and a cooperative approach to problem solving.
How to Apply:
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