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Current Opportunities

Executive Director | Calgary Meals on Wheels

The Organization

Everyone deserves to be well-fed.

Regardless of age, ability, or life-circumstances, we all have something to offer the world. It may be as simple as a smile, or it may be a testament to the courage everyday living requires— whatever shape our gifts take, they exist within all of us to share. At Calgary Meals on Wheels, we give the comfort of healthy, nutritious meals to anyone who needs it, so they can continue giving themselves to the world. What we aim to offer our clients is far more than full stomachs, we want to offer them the chance to be the heroes of their own stories.

When you’ve got a lot on your plate, let us do the cooking.

We all travel through life under different circumstances. For some of us, the road is smooth and then suddenly becomes rocky, for some of us trying times are stamped on the horizon. The truth is no matter what path we travel we will all experience periods of struggle. But we do not have to do battle alone. Whether it’s an injury, illness, disability, the loss of a loved one, divorce or simply the natural slowing that comes with age, at some point all lives will be touched by hardship. In those moments, Calgary Meals on Wheels exists to provide the comfort of healthy nutritious meals.  We will all face challenging times, but we don’t have to do it on an empty stomach.

 

Our Vision: We exist to eliminate food insecurity throughout Calgary.

Our Mission: We deliver nutritious, reliable, and accessible food to Calgarians through an engaged network of employees, volunteers, and donors.

 

For further information about Calgary Meals on Wheels, please visit their website https://www.mealsonwheels.com/our-mission

 

The Opportunity
Reports to:Board Chair
Direct Reports:6
Indirect Reports:45
Location:Calgary, AB

 

Mandate

Reporting to the Board Chair, the Executive Director assumes accountability for strategic planning, design, development, implementation and evaluation of the activities, programs, and services of Calgary Meals on Wheels. This position influences the direction and performance of the organization and ensures program development is strategic, collaborative, and reflective of community needs. A critical aspect to the role is to demonstrate people leadership that invokes a healthy and dynamic work place. By leading a team built on a solid foundation, and preparing for strategic renewal, the Executive Director has the opportunity to maintain, succeed and grow the organization as Calgary’s most desirable solution to food insecurity.

 

Key Accountabilities

The position will include the following

Strategic Leadership

  • In partnership with the Board, senior leaders and funders/stakeholders develop the next strategic plan for the organization. Provide follow-on leadership to ensure the execution and successful implementation of the strategic plan, working to achieve established goals with an overall awareness of the mitigation of risk, and ensure an alignment of program and services to strategy
  • In partnership with the Board, conduct an annual strategic review of the plan, ensuring the implementation includes research and metrics, new learnings and emerging trends in the community and government landscapes
  • Provide creative solutions and direction through human-centered leadership and a broad vision for the organization – building upon a strong foundation towards an enhanced level of excellence
  • Create a shared vision where all members of the team have a sense of ownership and purpose aligned to organizational goals
  • Lead through organizational change while maintaining a focus on vision, mission, and values

 

People Leadership

  • Inspire others, lead by example, and successfully encourage and foster a strong positive organizational culture throughout the organization
  • Build organizational capacity within the organization by managing employee resources/relations across the organization providing direction, support, evaluation, and development/training and fostering a positive working environment
  • Identify and implement staffing requirements for efficient operations, maintaining a strong culture and work climate that attracts and retains staff, and drives the organization’s mission program strategy, compliance, quality assurance, and program efficiency
  • Plan for future staff requirements and determine the experience, skill and personnel qualities needed to effectively deliver services
  • In concert with other leaders in the organization ensure a strong volunteer network is in place including their recruitment, recognition and training
  • Coach and mentor staff as appropriate to improve their performance.

 

Operational Leadership

  • Enhance the commitment to organizational culture, valuing a client service orientation across all levels of the organization
  • Responsible for the overall management and direction of the organization, ensuring that the goals of the organization are achieved through the continued development of innovative practices
  • Develop effective and efficient operations and management of all organizational programs and services, ensuring that policies and procedures are appropriate and aligned with the goals and objectives of the organization

 

Engagement Leadership, Partnerships & Advocacy

  • Actively participate in the Calgary Food Security Network encouraging partnerships and advocating for the need to build collective capacity in the sector
  • Build and maintain a strong, positive, collaborative and trusting relationship with the Board, all other key stakeholders, funders and donors
  • Always mindful of increasing the brand profile of Meals on Wheels, tell the organizational story, ensure a strategic communication plan exists and develop and maintain influential positioning with partners and with all levels of government
  • Engage with other provincial, and national organizations that focus on emerging trends and innovation related to the work of Meals on Wheels
  • Along with the Board Chair, act as a key spokesperson, liaison and/or representative with the media and assuring proper representation of Meals on Wheels in the community
  • Negotiate agreements with funders and governments

 

Fiscal & Risk Management Leadership

  • Articulate to the Board a clear vision for fiscal sustainability, ensuring the organization’s financial services and operations are managed efficiently and effectively
  • Review and update appropriate control mechanisms to identify and mitigate risks to achieving the strategic plan
  • Assist in the development of an effective fund development strategy that reflects the vision and mission of Meals on Wheels and optimizes financial results
  • Identify and evaluate the risks to the Organization. (e.g., impact to clients, staff, management, and volunteers) with respect to property, finances, goodwill, and image. Implement measures to mitigate and control risks.
  • Ensure appropriate and timely reporting to the Board and funding bodies
  • Work with the Finance Manager and other Mangers to prepare, manage and execute a comprehensive annual operational and capital budget

 

Governance

  • Ensure that the Board has all the information and support necessary to effectively exercise its governance responsibilities
  • Work in close collaboration with the Board Chair to determine the scheduling of, and agendas for, meetings of the Board and Committees of the Board, to ensure that the Board is kept apprised in a timely manner of main issues facing the organization, and to ensure there is an effective relationship between the Senior Leadership Team and the members of the Board
  • Participate in Board member recruitment and development based on defined need and organizational direction.

 

Attractions
  • Join an organization that is committed to fighting food insecurity with a team that is empowered, well-resourced and capable of immense growth
  • Inherit a fully-equipped facility with the staff and tools to facilitate the needs of Calgary’s rapidly growing population
  • Join a financially stable and recognized name in providing affordable meals, along with an ambitious team that is capable of growing the organization beyond its current trajectory
  • Be a transformative leader that shapes the image of Calgary Meals on Wheels, and grows its reputation as an organization of change and impact in the local non-profit sector
  • Work collaboratively with a diverse and passionate board of directors, who share the vision and support of the organizational mandate

 

First Year Deliverables / Measures of Success

Success in the first year will be determined by the candidate’s ability to:

  • Inspire staff through proven leadership, while enhancing the values of the organization with respects to equity, diversity and inclusion
  • Maintain the fiscal responsibility of CMOW by meeting budgetary requirements that help the overall growth of the organization, while meeting the compensatory needs of staff

 

Candidate Profile

The successful candidate will have the following:

Education:

A post-secondary degree, but candidates with a combination of education and appropriate experience will also be considered.

Experience:

  • Proven leadership experience (10+ years) in a dynamic workspace, from either a non-profit or a for-profit setting
  • Track record building organizational capacity and cultivating talent – recruiting, retaining, coaching, leading and mentoring high performing cross- functional teams
  • Track-record of working closely with agency and community partners and working with various stakeholders across the sector to establish collaborative partnerships, solutions and initiatives
  • A strong business acumen, with experience optimizing a social enterprise
  • Experience in developing or contributing to a long-term strategic plan within an organization
  • Exposure working with a Board of Directors and a comprehensive understanding of Board governance
  • A proven track-record of managing the financials of an organization by creating a successful budgetary plan
  • Experience in leveraging technology to improve the client experience and enable better information sharing within the organization as well as with partnering agencies across the system
  • Knowledge or exposure to kitchen production and/or similar operations is considered an asset

Competencies and Attributes:

  • Natural sensibility to listen to and learn from individuals at all levels within an organization
  • A passion for charitable work, with a focal emphasis on mitigating food insecurity
  • A natural leader with the ability to demonstrate empathetic inclusion and build authentic relationships at all levels of an organization and community
  • Ability to work with and respect diverse stakeholders, staff and community partners across gender and ethnicity
  • Well-developed mediation skills and conflict-resolution capabilities
  • Purposeful, inspired and empowering leadership that envelops humility, trust, and is completely void of ego

 

Equal Opportunity

Calgary Meals on Wheels is committed to equity, diversity and inclusion and recognizes that a diverse team benefits and enriches our work and is essential to operational excellence. We welcome applications from all qualified individuals and encourage women, members of racialized communities, Indigenous persons, persons with disabilities, and persons of any sexual orientation or gender identity to confidentially self-identify at time of application. In accordance with provincial legislation, accommodation will be provided by Gallagher and Calgary Meals on Wheels throughout the recruitment, selection and/or assessment process, upon request, to applicants with disabilities. All qualified candidates are encouraged to apply.

 


How to Apply:

Please send your resume in Word or PDF format to: liam_tomney@ajg.com. Copy and Paste the following job title and code and place it in the subject line of your email so we can identify the job and confirm receipt of your application:
A025711 (AGAA-766337) Executive Director | Calgary Meals on Wheels - AB - Calgary and Area (OTIAPPLY)

Please note that only those candidates meeting the selection criteria, established by our client, will be contacted further. Although we may not contact you directly for this particular role, all applications will be reviewed as we would like to consider you for future opportunities that may be appropriate. We encourage you to continue to visit our website at optimumtalent.com as our opportunities are updated on a regular basis.