Executive Director – Alberta Continuing Care Association
The Alberta Continuing Care Association (ACCA) is a non-profit, voluntary organization representing the providers of continuing care services in Alberta. They provide a unified voice for their members, a unique alliance of:
- owners and operators of home care and support services, supportive living and long-term care;
- private and non-profit sector providers; and
- providers of quality products and services that support the continuing care sector.
With a rich history dating back to 1981, the ACCA strives to advance excellence and innovation in Alberta’s continuing care system. They communicate the issues and ideas of their members as they meet with key decision makers and stakeholders. They share knowledge and best practices in collaboration with other organizations in Alberta and beyond. They promote and support their members and proactively address issues that impact you. Most importantly, they live by their values and work tirelessly to ensure quality of care and quality of life for all Albertans.
Their Members provide care and services for over 13,000 long term care (LTC) and designated supportive living (DSL) individuals (8,600 LTC and 5,000 DSL) and over 5.2 million hours of Home Care to Albertans.
Mission: Championing quality of care, quality of life and enhanced wellness for Albertans requiring Continuing Care.
Vision: To be the recognized voice for advancing excellence and innovation in Continuing Care.
- Client, Resident and Family-Centered and Community-Focused
- Belief in Compassion and Innovation
- Strives for Inclusivity, Collaboration and Integrity in all that they do.
To learn more about ACCA, please visit their website at https://www.ab-cca.ca
Job Title: Executive Director
Reports to: Board of Directors (12 elected members)
Direct Reports: 5
- Office Manager and Executive Assistant
- Director, Marketing and Communications
- Director, Policy & Research
- Member Relations
- Administrative Assistant
Indirect Reports: N/A
Location: Edmonton or Calgary
Responsible to the Alberta Continuing Care Association’s Board of Directors, the Executive Director will manage the overall activities and business affairs of the organization in accordance with the objectives, policies and practices as approved by the Board. The Executive Director is responsible for the administration of the Association including direct or indirect supervision of up to four staff and other consultants.
The Executive Director acts as the principal advisor to the Board of Directors in matters relating to the Association’s administrative, operating and program functions; policy formulation and strategic planning, and the promotion of such matters as may arise from the foregoing.
The Executive Director will regularly review and report ACCA’s success and progress toward achieving their mandate and goals established by the Board, thereby demonstrating their value proposition to continuing care members and external agencies in Alberta. In addition, the Executive Director will be responsible for translating policy and strategy into concrete measurable action plans.
The Executive Director will be the voice of the organization promoting industry awareness of mandates, goals, and established outcomes, and be a strong advocate of the continuing care industry. The successful candidate will develop effective relationships with government and Alberta Health Services officials and establish alliances with other similar associations and key stakeholders in the industry.
Stakeholder, Government and Public Relations:
- Ensure collaboration with all levels of government by:
- Keeping government ministries apprised of issues impacting the continuing care sector representing member concerns as required;
- Attending regular meetings with key Ministers, senior government and Alberta Health Services officials;
- Representing ACCA on government and Alberta Health Services committees as directed and invite members to participate on government committees to keep the ACCA ‘at the government table’;
- Staying current with legislative changes and government initiatives keeping the Board and members apprised as necessary;
- Overseeing and actively participating in advocacy efforts with the provincial government to advance the mission of ACCA and the Continuing Care industry;
- Prepare Association position papers in consultation with the Board;
- Develop and strengthen relationships with other associations or organizations related to continuing care, seniors housing, community care, post secondary institutions, health organizations and seniors’ organizations;
- Represent the ACCA at community events to enhance the organization’s community profile;
- Act as spokesperson for the Association for media enquires/stories related to the industry;
- Collaborate with Board to ensure consistency of messaging external to the Association; and,
- Maintain positive public relations and working relationships with all key stakeholders.
Governance and Board Support:
- Act as professional advisor to the Board on all aspects of the Association’s activities;
- Develop, in collaboration with the Board, ACCA’s vision and strategic plan;
- Review and update Association by-laws as directed by the Board;
- Responsible for preparing materials for Board, Committee and Annual General Meetings; and,
- Ensures Board is compliant with ACCA Bylaws in all areas of governance.
- Ensure the Association meets or exceeds the expectations of its members;
- Proactively seek opportunities to provide value and to demonstrate that value to association members and prospective members;
- Grow the membership by demonstrating association membership to eligible members;
- Ensure regular communication and engagement with members; and,
- Support and organize standing member committee meetings (e.g. Finance Committee, Human Resources Committee, Member Value, Engagement, Quality & Standards Committee etc.), working groups (Government, Alberta Health Services, Alberta Health, etc.) and other ad hoc committees as may be required.
- Provide leadership and mentorship to direct reports through establishing, implementing and monitoring goals and metrics; and,
- Build and motivate a team of leaders who are committed to the vision of the Association, and who feel empowered to work collaboratively in support of the strategic priorities.
Program Planning & Management:
- Oversee the planning, implementation and evaluation of the organization’s programs and services;
- Oversee membership programs and activities that foster member engagement and commitment to the organization;
- Ensure that the programs and services offered contribute to the mission and reflect the priorities of the Board; and,
- Set, implement, and meet strategic goals to retain current members and expand membership.
FIRST YEAR DELIVERABLES / MEASURES OF SUCCESS
Success in the first year will be determined by the candidate’s ability to:
- Build a comprehensive strategic plan, in collaboration with the Board, to set priorities, measures of success, and ensure that all stakeholders are working towards common goals, as well as an annual operational plan with defined outcomes and KPIs;
- Develop and maintain comfortable, authentic, positive relationships with key stakeholders including staff, board, members and community partners by opening and expanding the lines of communication;
- Ensure the Association’s financial stability by maintaining or exceeding past membership targets and identifying additional revenue sources; and
- Conduct ongoing reviews of the Association’s by-laws in conjunction with the Board, making changes as and where necessary.
The successful candidate will have the following:
- Minimum of a university degree in political science, business or a health-related field or equivalent education.
- Experience working and reporting to a Board of Directors and comfortable with non-profit association by-laws and governance;
- Proven ability to drive improvements, organize, and act as a senior leader coupled with an established reputation for delivering results;
- Extensive and diversified business administration experience;
- Understanding of governance, Board/Executive Director relations, and working with a member driven and/or multiple stakeholder organization;
- A service aptitude and focus on adding and creating value; a leader with proven ability to work with and influence groups and associations toward achievement of a common goal; and
- Demonstrated effectiveness in the development and implementation of an integrated approach to strategic planning, performance measurement and management, business planning, and budgeting.
Competencies and Attributes
- Creates and maintains a positive working environment, building a culture of trust, respect and professionalism
- Political savviness with demonstrated expertise in building and enhancing relationships with a broad group of members, stakeholders and professionals;
- Demonstrated ability to deal effectively with conflict in a diplomatic and professional manner; maintains dignity and respect during conversations; empathetic leader who leads by example;
- Articulate communicator with excellent written and verbal, communication, presentation, and facilitation skills, able to appropriately communicate complex issues in a simple and understandable manner that is accessible to diverse stakeholder groups;
- Assimilates information quickly, act with clarity and deal with uncertainties in a businesslike and efficient manner;
- Exceptional organizational abilities, sound judgment, common sense, and the ability to maintain confidentiality and diplomacy;
- Ability to multitask, deal with ambiguity while maintaining sight of all competing priorities;
- Strong interpersonal skills built on a foundation of integrity, patience and emotional intelligence;
- A passionate role model and advocate who works to engage the team, harnessing their passion and commitment to the mission, vision, and values of the organization;
- Typifies professional standards and practice; impeccable character and personal values, coupled with ambition and drive; and,
- Able to work independently and take initiative to move the agenda of the Association forward.
An excellent compensation package awaits the successful candidate.
How to Apply:
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