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Current Opportunities

Director of Services – Children’s Aid Society of the Districts of Sudbury and Manitoulin


Children’s Aid Societies are legislated under the Child, Youth and Family Services Act (CYFSA), R.S.O, 2017, Chapter C. 17. They are independently governed, not for profit, provincially funded organizations that are responsible for providing mandated protection services to children, youth and families. This mandate, as described in Section 125 of the CYFSA, includes the following functions:

  • Investigate allegations or evidence that children who are under the age of sixteen years or are in the Society’s care or under its supervision may be in need of protection
  • Protect where necessary children who are under the age of sixteen years or are in the Society’s care or under its supervision
  • Provide guidance counselling and other services to families for protecting children or for the prevention of circumstances requiring the protection of children
  • Provide care for children assigned or committed to its care under this Act
  • Supervise children assigned to its supervision under this Act
  • Place children for adoption under Part VII of this Act and
  • Perform any other duties given to it by this or any other Act

Children’s Aid Societies provide critical and essential services for the most vulnerable members of our society: infants, children and youth who are at risk of or are experiencing physical, sexual and/or emotional abuse neglect or abandonment. The majority of children and families involved with a Children’s Aid Societies receive services that protect and support children while they remain with their families in the community. This family-based support takes the form of intensive assessments and service plans, contacts with numerous other professionals and service providers as well as ongoing supervision of the child while he/she remains in the family home.

While only designated Child Welfare agencies have the mandate specific to child protection, ensuring the safety and protection of children and youth requires a community approach that recognizes the need to work in partnership with all members of the community and service providers in supporting families and meeting children and youth’s rights to safety and well-being.

The Society recognizes the diversity of the community it serves and is committed to resolving, where possible, any barriers that limit impede or frustrate any person’s ability to access or participate effectively in its services and processes, especially when these barriers relate to an equality rights status, such as disability, age, sexual orientation or ethnicity.



Job Title:Director of Services
Reports to:CEO
Direct Reports:2
Location:Sudbury, Ontario



The Director of Services is responsible for planning, organizing, directing, and evaluating the delivery of child, youth and family services in accordance with the prescribed guidelines and regulations of the Child, Youth and Family Services Act (CYFSA).  The Director of Service will provide leadership in the development of service policies and programs (both child welfare and non-child welfare) and assist in the development of the agency’s strategic plan.  The Director of Service is a member of the senior management team and acts as a resource to the Board of Directors and its committees.



  • Communication
  • Teamwork
  • Adaptability
  • Decision Making
  • Planning and organizing
  • Problem solving
  • Accountability
  • Leadership


Agency Planning

  • Participates in strategic planning including service planning, human resource planning and budget preparation activities that are reviewed in line with Ministry funding allocations.
  • Develops departmental work plans in collaboration with Service Managers reflecting projected services and programs.
  • Monitors service levels and quarterly data reports to adjust the service plan and staff deployment as required.
  • Generates transition plans and sets priorities to facilitate organizational realignment, when required, including consultations with staff and other groups.
  • Participates in community planning initiatives with collateral service organizations to ensure a broad coverage of services for children, youth and families


Service Program Development, Implementation and Monitoring

  • Ensures the implementation of departmental work plans ensuring the effective and efficient delivery of services
  • Ensures all necessary service models of care, policies, programs and procedures are developed and implemented in accordance with relevant legislation, the service plan and best practices.
  • Participates in the development of quality assurance measures for service provision and the establishment of quality improvement processes and activities
  • Ensures that child, youth and family service roles and processes are clearly articulated and that service goals and standards are in place by which to measure outcomes
  • Ensures compliance with the CYFSA and Ministry regulations/directives o Responds to client complaints and ensure corrective actions taken
  • Ensures the accuracy and timeliness of client data provided to the society’s information systems o Articulates and constantly monitors key metrics related to service delivery to assess their efficiency and effectiveness



  • To lead by example and live the agency’s mission, values and strategic directions;
  • To lead the agency in anti-oppressive practice;
  • To ensure that current and relevant information regarding child welfare research and practices is available to agency staff;
  • To assume the project management of service projects as required;
  • To advocate with community partners on behalf of the society, its clients and its services; o To participate and represent the society in public education and community committees and planning groups as required;
  • To ensure the appropriate response to service complaints, community concerns and requires as per the agency policies and procedures and Ministry standards;
  • To participate in Board and staff committees as required.


Human Resources Management

  • To provide regular supervision to and consultation with all assigned managers and any staff directly reporting to this position;
  • To delegate, where appropriate, functions and authority to managers;
  • To recommend permanent staff status/promotions/termination;
  • To authorize planned absences of assigned managers while ensuring adequate coverage;
  • To ensure the consistent application of workload benchmarks for frontline staff as defined in the Collective Agreement.



  • To monitor service statistics and ensure that systems are in place to collect appropriate service data; o To consult with the CEO regarding contentious issues;
  • To ensure that mandatory service policies and procedures are in place and consistently implemented and reviewed.




  • Masters of Social Work (MSW) or equivalent
  • Progressive management experience; minimum five years in a child protection setting;
  • Demonstrated management skills and abilities.
  • A thorough knowledge of child welfare practices, legislation, regulations, and standards
  • Proven organizational and communication skills.
  • Demonstrated computer proficiency.


Working Conditions

  • Work is generally performed in a typical office setting.
  • Work involves regular meetings that take place after normal working hours.
  • Work may involve occasional exposure to working with people who are angry or upset.
  • Work entails regular driving assignments. Some overnight travel may be required.



An excellent compensation package awaits the successful candidate.

How to Apply:

Please send your resume in Word or PDF format to: Copy and Paste the following job title and code and place it in the subject line of your email so we can identify the job and confirm receipt of your application:
AKWJ-635201 Director of Services – Children’s Aid Society of the Districts of Sudbury and Manitoulin - ON - Sudbury (OTIAPPLY)

Please note that only those candidates meeting the selection criteria, established by our client, will be contacted further. Although we may not contact you directly for this particular role, all applications will be reviewed as we would like to consider you for future opportunities that may be appropriate. We encourage you to continue to visit our website at as our opportunities are updated on a regular basis.