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Director, Information Security, Carleton University

THE ORGANIZATION

Carleton University

Situated on unseeded Algonquin territory beside the historic Rideau Canal, an official UNESCO World Heritage Site, and founded in 1942 as a part-time institution for the men and women who supported Canada’s war effort, Carleton University is closely tied to the needs of the capital. Computer science students participate in paid co-op placements at leading technology companies in the city. Many Carleton students work as political aides and pages on Ottawa’s Parliament Hill. “Carleton’s stimulating interdisciplinary programs create graduates uniquely qualified for brilliant jobs in the knowledge economy—satisfying jobs that help solve the problems of the future in a changing world”.

Carleton was the first university in Canada to establish a graduate degree in public administration and it is also home to the country’s oldest four-year journalism program. It continues to expand offerings and update its infrastructure. A new Health Science Building with state-of-the art laboratories and animal facility has just been completed. The library has been completely updated, and current renovations include steps to reduce energy consumption on campus, as well as the creation of the Institute for Advanced Research and Innovation in Smart Environments (ARISE) to focus on applied research in clean technology, health technology and information and communication technology. Construction of a new business school is underway, and many more exciting projects are planned in the coming years.

Carleton University, Canada’s capital university, is situated on a beautiful campus bordered by the sparkling Rideau River and Canal, Carleton is just minutes from the heart of our nation’s government and enjoys easy access to the many organizations, associations and businesses which thrive in Ottawa. Many of Ontario’s leading high-tech companies surround the campus where cutting-edge research joins with highly innovative teaching to solve real-life problems. Members of a dynamic, research-intensive university, Carleton’s faculty and staff provide a superior learning experience for students who hail from every province and from over 100 countries around the world.

With operating and ancillary budgets of over $560 million, close to 30,000 students and 2,200 faculty and staff, Carleton University is situated on 62 hectares just south of Ottawa’s city centre. Five kilometres of underground tunnels conveniently link the many of University’s 37 buildings.

 Information Security team

The Information Technology department has a staff complement of over 100 operating centrally and within the different Faculties. The Director IT Security is responsible for the supervision of 4 Information Security Managers and for an operations budget of over $500,000.

 

THE POSITION

Reporting directly to the Assistant Vice-President, Information Technology Services and Chief Information Officer, the Director, Information Security is responsible for the strategy, planning, design and operations of Carleton’s information management and technology security infrastructure.

 

KEY ACCOUNTABILITIES

Strategy and Planning

  • Leads the development of Carleton’s information technology management security strategy in alignment with the university’s broader information technology and management plans
  • Leads the development the function’s strategic and annual operational plans
  • Ensures performance metrics are developed, tracked and reported
  • Ensures that policies and procedures are aligned with university policy, external legislative requirements and leading practices
  • Identifies operational risks, completes program/service reviews, and develops recommendations and action plans
  • Ensures optimization of information systems and data management processes and outcomes
  • Creation and maintenance of university (Secretariat) information technology policy

People Leadership

  • Ensures an effective organizational model and clarity in roles and responsibilities
  • Leads workforce planning and talent strategy
  • Provides day to day leadership and performance management of the function’s leadership team members
  • Monitors departmental culture and productivity, and intervenes when necessary

Financial Management

  • Responsible for developing and managing the overall functional budget and develops proactive mitigation strategies where needed
  • Oversees spending and service agreements related to professional services and technology
  • Responsible for 5-year budget forecasting including capital spend

Stakeholder Relationship

  • Provides support to the Chief Information Officer
  • Provides strategic and operational support to leaders from across the university on technology-related challenges and issues
  • Both leads and participates on university working groups and committees
  • Participates on external working groups and committees
  • Partners, consults and manages external vendors on design and implementation of technology solutions

Operations

  • Leads the identification of future needs and requirements of the university community
  • Participates in IT governance management
  • Supports IT-related education and awareness programs and training
  • Leads investigations into potential and real threats and breaches
  • Serves as the university’s Chief Information Security Officer
  • Oversees security audits and develops mitigation strategies
  • Ensures on-going IT compliance with the Payment Card Industry Data Security Standard
  • Ensures on-going IT compliance with external standards including the Payment Card Industry Data Security Standard

 

JOB REQUIREMENTS

Communication and Stakeholder Management

  • The role requires a wide range of communication skills – formal presentation, negotiating, consensus building, and inspiring / building trust with others
  • Collaborates with other leaders to resolve specific operational challenges where differences of opinion are likely and skills related to consensus building, persuasion / influence, compromise, political acumen are required
  • Senior level change management skills include the recognition and abatement of resistance
  • Communication and interpersonal skill requirements include emotional intelligence such as empathy, attentiveness to nonverbal cues, managing the emotions of self and others, and building bonds / trust with others

Problem Solving and Decision Making

  • Problems, issues and challenges are complex operational issues that require the consideration of multiple interests and data/information
  • While many problems / issues have short term solutions, actions and decisions have the potential for long term consequences that require the development of options and assessment of implications before developing a preferred course of action
  • Makes all day-to-day operational decisions, operating within the context of overarching university policy and direction

Impact

  • Given the accountability and responsibility of the position, impacts are both at the program/service level and more broadly across the university’s programs and services
    • Responsible for the management of potential liability and risk for the university through the design and implementation of integrated information technology services and related security infrastructure
    • Supports the safeguarding of university information and data
    • Information technology is foundational to the operations of all aspects on the university

Leadership and Development of Others

  • Leadership accountabilities focus on leading other leaders through coaching, mentoring and formal performance management
  • Ensures that the Department’s culture is positive, productive and healthy
  • Leads the overall workforce planning process and talent management reviews – reviewing capacity and planning for the future (identification of resource needs, training and development, promotion and succession planning)

Physical, Visual, Auditory, and Concentration Demands

  • On-going requirements for computer-based work and attendance at meetings

Working Environment

  • Work is undertaken in an office environment

 

CANDIDATE PROFILE

Education

  • Ideally completion of bachelor’s degree in computer science or related discipline or equivalent work experience and knowledge
  • Certified Information Systems Security Professional (CISSP) or other industry recognized senior security certification

Experience

  • Minimum of 10 years of previous experience in progressive leadership roles
  • Minimum of 10 years of broad technical experience in Information Technology

Core Knowledge

  • Knowledge of leadership practices in people management, strategic planning and risk management, policy development, financial management and stakeholder relationship management
  • Ideally, knowledge of issues and trends at Carleton and in the higher education sector related to the use of technology and information management
  • Strong understanding of security technologies (intrusion prevention systems, firewalls, etc.) and firm grasp of business risk management
  • Knowledge of contemporary best practices in information management and technology programs and service delivery models
  • Knowledge in IT applications, infrastructure, security and their integration
  • Knowledge of project management

Ideal Personal Profile

  • Credible leader, at ease in working in ambiguous and non-homogeneous environments
  • Rigorous, analytical, yet creative
  • Energetic, driven and passionate, and able to adapt their approach to a variety of situations and internal customer requirements
  • Excellent interpersonal skills combined with superior communications skills
  • A straight shooter, open, honest and transparent
  • Ability to make decisions and operate independently with respect to complex issues and requirements
  • Strength of character and presence with the ability to gain respect and interact both with the executive leadership team and employees at large

NOTE: Under the Occupational Health and Safety Act, the incumbent is required to be familiar with the Act and the regulations that apply to the work being performed in the work unit.  The incumbent is also charged with ensuring that employees in the unit are made aware of their rights and obligations under the Act.


How to Apply:

Please send your resume in Word or PDF format to: martinblais@optimumtalent.com. Copy and Paste the following job title and code and place it in the subject line of your email so we can identify the job and confirm receipt of your application:
A016445 (ANTT-573825) Director, Information Security, Carleton University - ON - Ottawa (OTIAPPLY)

Please note that only those candidates meeting the selection criteria, established by our client, will be contacted further. Although we may not contact you directly for this particular role, all applications will be reviewed as we would like to consider you for future opportunities that may be appropriate. We encourage you to continue to visit our website at optimumtalent.com as our opportunities are updated on a regular basis.