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Current Opportunities

Director, Communications and Stakeholder Relations – Electrical Safety Authority


The Electrical Safety Authority (ESA) is an administrative authority mandated by the Government of Ontario to enhance public electrical safety in the province. It is both a safety regulator and advocate.

Its vision is: An Ontario where people can live, work and play safe from electrical harm.

Its Mission is: To improve electrical safety for the well-being of the people of Ontario.

The ESA’s powers and duties derive from The Electricity Act and The Safety and Consumer Statutes Administration Act including responsibility for four regulations:

  • The Ontario Electrical Safety Code (Regulation 164/99) which defines how electrical work will be done;
  • Licensing of Electrical Contractors and Master Electricians (Regulation 570/05) which sets requirements for those doing electrical work;
  • Electrical Distribution Safety (Regulation 22/04) which defines safety accountabilities for Ontario’s Licensed Distribution Companies (LDCs); and,
  • Electrical Product Safety (Regulation 438/07) which addresses approval of electrical products before their sale, and response to unsafe industrial and commercial products in the marketplace.

The ESA’s primary activities guided by a five-year strategic plan and an annual business plan are:

  • Identifying and targeting leading causes of electrical safety risk;
  • Ensuring compliance with regulations;
  • Promoting awareness, education and training;
  • Collaborating with stakeholders to improve the state of electrical safety in Ontario.

ESA is a private, not-for-profit corporation headquartered in Mississauga, Ontario with staff deployed across the province.



Job Title: Director, Communications and Stakeholder Relations

Department: Communications and Stakeholder Relations

Reports to: VP, Legal, General Counsel & Corporate Secretary / Communications & Stakeholder Relations

Direct Reports: 4

Location: Head Office, Mississauga, Ontario



Reporting to the VP, Legal, General Counsel & Corporate Secretary/Communications & Stakeholder Relations, the Director is a key member of the senior management team. The role is responsible for developing and executing communications strategies to further ESA’s mission, vision and goals both internally, by energizing employees, and externally by engaging stakeholders and safety partners.

Key Accountabilities

  • Managing major initiatives in support of ESA’s stakeholder relations and broader communication strategies.
  • Ensuring that the ESA has effective and transparent processes to seek stakeholder input and feedback on significant regulatory and policy initiatives.
  • Project managing major public consultation processes and providing support for ESA subject matter experts.
  • Developing and leading the external market research, advertising, and public relations campaigns as well as guiding internal communications strategies, including those related to labour relations.
  • Working with ESA personnel to ensure advisory councils are functioning effectively and are aligned with ESA’s corporate strategic plan.
  • Providing crisis communications support, such as during severe weather events which impact the electricity grid and public safety.
  • Leading and developing a team of communication professionals with responsibility for the overall direction, facilitation, planning and organization of the team’s work, providing coaching, guidance and direction.



The successful candidate will have the following:

Competencies and Attributes

The ESA is a collaborative and forward-thinking organization. Success in this role will require the following competencies:

  • Stakeholder Focus
    • Is dedicated to addressing the expectations and requirements of internal and external stakeholders; is able to act on informal and incomplete information in order to identify and mitigate stakeholder-related risks in a timely manner;  gets first-hand stakeholder information and uses it for improvements in policies, approaches, products and services; acts with stakeholders in mind; builds effective relationships with stakeholders and gains and builds on their trust and respect.
  • Strategic Thinking
    • Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulate and paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Interpersonal Savvy
    • Relates well to all kinds of people – up, down, sideways, inside and outside the organization; is a good listener; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Political Savvy
    • Can maneuver through complex political situations effectively and quietly; is sensitive to how the political landscape affects the workings of a safety authority; is sensitive to how people and organizations function; anticipates where the landmines are and plans his/her approach accordingly; views politics as a necessary part of organizational landscape and works to manage that reality; is a maze-bright person.
  • Integrity and Trust
    • Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.
  • Dealing with Paradox
    • Can act in ways that can initially seem contradictory (i.e. encouraging an effective regulator stance while promoting safety partnering to accomplish goals); is very flexible and adaptable when facing tough calls; can combine seeming opposites like being compassionately tough, stand up for self without trampling others. Set strong but flexible standards; can act differently depending upon the situation; is seen as balanced despite the conflicting demands of the situation.
  • Composure
    • Is cool under pressure; does not become defensive or irritated when times are tough; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.


  • An undergraduate degree in communications and/or public relations or a relevant discipline, with post graduate training in communications and/or public relations.


  • 10 + years in communications, media relations and stakeholder relations.
  • Solid knowledge of policy development, government and government relations, governance, public administration, and stakeholder issues management.
  • Developing and implementing a wide variety of communications strategies from face to face stakeholder consultations to sophisticated on-line and social media initiatives
  • Experience at a senior policy level within government or a public affairs function.
  • Significant stakeholder management experience at a senior level with a track record of success developing consensus among both diverse stakeholder groups and the public on regulatory initiatives.
  • Demonstrated ability to work effectively with people inside and outside the organization to achieve the required business results.
  • Leadership experience at a senior management level in both a unionized and non-union environment; mentoring and motivating professional staff to attain optimal work performance with a high level of accountability to the unit, personal responsibility and self-management.
  • Working knowledge of the relevant issues related to electrical safety and an understanding of the Electricity Act and other relevant legislation.
  • Experience in the energy or administrative authority sectors preferred.



A competitive compensation package will be offered to the successful candidate.

How to Apply:

Please send your resume in Word or PDF format to: Copy and Paste the following job title and code and place it in the subject line of your email so we can identify the job and confirm receipt of your application:
AVEO-206257 Director, Communications and Stakeholder Relations – Electrical Safety Authority - ON - Toronto and GTA (OTIAPPLY)

Please note that only those candidates meeting the selection criteria, established by our client, will be contacted further. Although we may not contact you directly for this particular role, all applications will be reviewed as we would like to consider you for future opportunities that may be appropriate. We encourage you to continue to visit our website at as our opportunities are updated on a regular basis.