Deputy Fire Chief, Support Services | City of Leduc
The City of Leduc is a thriving community of roughly 35,000 citizens and is perfectly situated along Alberta’s major transportation connections including their regional partner, the Edmonton International Airport. Offering the best of both worlds, Leduc has a younger demographic who enjoy the convenience of urban amenities, yet have proximity to employment opportunities in a smaller, family-oriented community. Leduc has been one of the fastest growing communities in the region, and was listed as one of the “friendliest communities in Canada” in 2018.
The City of Leduc has something for everyone including programs and services that enhance quality of life and sense of community. The pride of Leduc is the Leduc Recreation Centre which offers an abundance of offerings from NHL sized rinks to an aquatics and fitness centre. Residents can explore over 60km of paved Multiway Trails as well as the William F. Lede Park by Telford Lake. Some of Leduc’s unique local attractions include the Leduc #1 Energy Discovery Centre, Dr. Woods House Museum, the Stone Barn Garden, and one of the last wooden grain elevators in Alberta.
Governed by a seven-member Council and an Administration team with a workforce of over 450 employees, the City of Leduc is proud to serve their community. With their Mission statement People.Building.Community, and core values of “teamwork, service, respect and leadership,” the City currently has four key areas of focus:
- A City Where People Want to Live, Work and Play
- A City with a Plan for the Future
- An Economically Prosperous City and Region
- A Collaborative Community-Builder and Regional Partner
Website link: www.leduc.ca
|Reports to:||Fire Chief & Director of Emergency Management|
|Direct Reports:||1 Quality Assurance Coordinator, 1 Fire Marshal, Fire Administrator, 1 Emergency Management Coordinator|
Leads of Equipment Committees,
|Indirect Reports||1 Fire Prevention Officer, various leads of committees|
The Deputy Fire Chief, Support Services provides support and administrative leadership on all matters pertaining to the logistics, support, and administration of fire, rescue, and EMS operations, public safety, and emergency management for the City. Acting as an integral member of the Department’s Leadership Team, the Deputy Fire Chief, Support Services is responsible for the provision of strategic planning and services required for the effective and efficient delivery of department programs and services, both internal and to the community. The position leads diverse business and administrative functions and teams, including business planning, financial planning, project management, logistics, quality assurance, accreditation, public safety, and emergency management.
As part of the senior management team, the position also shares responsibility to provide financial management of an annual Operating Budget which is in excess of $10,000,000 per year, with annual recoveries in excess of $3 million. Capital is variable at approximately $700,000 per year. In addition to the above, the Deputy Chief, Administration will regularly manage and make decisions on various emergency and non-emergency situations that are sensitive in nature.
- Ensure necessary and suitable equipment is available and maintained for Operations in a timely manner, while ensuring costs and inventory are managed appropriately;
- Identify equipment and process trends and best practices in the Fire and EMS environment. Implement appropriate changes to technology, equipment, and processes while ensuring compliance with procurement/purchasing guidelines and regulations;
- Ensure the departmental emergency and administrative communications systems, including radio, dispatch, and software systems are operational and serve the needs of the department;
- Act as a primary liaison with the Communication Information and Technology branch and dispatch providers;
- Ensure all processes pertaining to the procurement, operation, and maintenance of the department’s vehicle fleet and equipment are followed to ensure all apparatus are ready for response;
- Act as the primary liaison with corporate fleet services;
- Responsible for fire and EMS equipment committees;
- Ensure that current facilities utilized by fire services are upheld to an acceptable standard. Act as primary liaison with Facility and Property Services;
- Responsible for maintenance and enhancement of training facilities.
- Coordinate all required recruitment needs for internal business units;
- Provide oversight on all contractual and mutual aid agreements for fire and EMS responses. Act as the department liaison with AHS on contractual concerns;
- Accountable for EMS, Mutual Aid and Fire Services Contract billing processes;
- Administer reporting and compliance processes for the Alberta Health Services ambulance contract;
- Work with the management team in the negotiation and administration of the Collective Agreement including day-to-day administration, disciplinary processes, and participation in bargaining processes;
- Monitor and evaluate the efficiency and effectiveness of service delivery methods to external and internal customers, as well as identify trends and recommend system improvements;
- Responsible for development and implementation of customer service standards and programs to collect, analyze, and resolve quality and customer service complaints or problems;
- Conduct performance appraisals on a regular basis, including engagement with direct reports for feedback, coaching, goal setting and performance management if needed;
- Accountable for all staff meeting the legislative requirements, including but not limited to The Health Professions Act, Safety Codes Act and The Emergency Management Act;
- Responsible for the development and maintenance of quality improvement and quality management systems to ensure accreditation goals and objectives are met, including provincial and municipal legislation related to emergency services and community safety;
- Develop, analyze, and report on key performance indicators for fire, rescue, EMS, and Public Safety;
- Establish and maintain technological requirements for quality records management;
- Ensure compliance with provincial and corporate OH&S legislation and policies where necessary;
- Develop policy and standard operating procedures, maintenance, and implementation processes;
- Ensure Leduc Fire representation on agencies such as Leduc Emergency Management Agency, Regional All Hazards Incident Management Team, Drug Action Committee and Traffic Advisory Committee.
Fire Protection and Public Safety
- Develop, implement, and coordinate Fire Code enforcement, investigations, inspections, and public education, and the department’s Quality Management Plan;
- Ensure all fire inspection and investigative personnel are appropriately trained and equipped to safely execute their duties.
Emergency Management and Public Safety
- Update and maintain the Municipal Emergency Plan, and all referenced plans and agreements;
- Operate as the Deputy Director of Emergency Management and function within the Leduc Emergency Management Agency;
- Participate in efforts to assess risks to the City, and develop plans and controls to mitigate the potential impacts on residents, business and City operations.
- Provide for the continued development of the Support Services functional area through management of resources, providing training, implementing new ideas and technology, municipal partnerships and other innovative approaches to problem solving;
- Act as the Department representative by collaborating with representatives from the Human Resources department to provide direction and input on operational and development plans as well as opportunity for future preparations;
- On behalf of the City of Leduc, represent, attend, chair, organize and administer activities on related boards, committees, commissions and other agencies on a regional and provincial level to further the strategic objectives of the City of Leduc;
- Develop strategic documents, such as Fire Protection Master Plan and other key guiding documents;
- Support the development and maintenance of operating and capital budgets.
- May respond to fire and rescue events in the City, designated rural response areas, and mutual aid requests, providing command and control and scene safety at events; and
- Other duties as assigned.
First Year Deliverables / Measures of Success
Success in the first year will be determined by the candidate’s ability to:
- Develop and establish a new Master Plan within the department of Fire Services;
- Implement an updated reporting and records management system that will increase organizational efficiency; and
- Build strong, enduring, supportive relationships with staff across the organization, and advocate on behalf of their needs.
The successful candidate will have the following:
- Bachelor’s degree from an accredited college or university with major course work in fire science, administration, business, or a related field.
- Education in fire or EMS is required, with ICS 300 considered an asset.
- Human resource management, labour relations, adult education, and municipal governance training are also considered an asset.
- A comparable combination of education and experience in progressively complex organizations may be considered.
- Ten (10) years of broad, extensive, and progressive experience in firefighting and/or EMS delivery, with five (5) years in an officer, supervisor, or management role.
- Previous experience in front line service delivery oversight, labour relations, and training.
- Prior experience working with career or paid on call/volunteer firefighters and have broad experience at the leadership level of the organization and be able to demonstrate roles as a key decision maker.
- Demonstrated track record of leadership within Fire Services coupled with experience as a key decision maker in previous organizations.
Competencies and Attributes:
- Fosters the development of a common vision by providing clear direction and priorities and by clarifying roles and responsibilities while creating a culture that is highly collaborative and inclusive;
- Able to engage in and facilitate difficult conversations with individuals and groups that result in resolutions or consensus;
- Initiates, develops, and manages relationships with external agencies in both informal and formal contract environments;
- Sets an example for the organization’s culture by operating with a high level of integrity;
- Exceptional organizational abilities, sound judgment, common sense, and the ability to maintain confidentiality and diplomacy;
- Delivers beyond expectations, and has a drive to put items into action;
- Can operate effectively with few defined boundaries or structure;
- Makes decisions confidently and quickly when appropriate, engages others and collects information to make the best possible decisions;
- Expresses views with confidence and conviction while showing respect to others’ points of view;
- Constantly seeks to achieve best practice and does not take expedient approaches at the expense of quality outcomes;
- Typifies professional standards and practice; impeccable character and personal values, coupled with ambition and drive.
An excellent compensation package awaits the successful candidate.
The City of Leduc is committed to equity, diversity and inclusion and recognizes that a diverse team benefits and is essential to service excellence. The City of Leduc welcomes applications from all qualified individuals and encourage women, members of racialized communities, indigenous persons, persons with disabilities, and persons of any sexual orientation or gender identity to confidentially self-identify at time of application. In accordance with the provincial legislation, accommodation will be provided by Gallagher and the City of Leduc throughout the recruitment, selection and/or assessment process, upon request, to applicants with disabilities. All qualified candidates are encouraged to apply.
PLEASE NOTE: In your application, please clearly indicate in the subject line if you are applying for the Deputy Fire Chief, Operations role, the Deputy Fire Chief, Support Services role or BOTH.
How to Apply:
Please send your resume in Word or PDF format to: HRCCCanada.GBS.EdmontonPIES@ajg.com
. Copy and Paste the following job title and code and place it in the subject line of your email so we can identify the job and confirm receipt of your application:AAYK-528826 Deputy Fire Chief, Support Services | City of Leduc - AB - Leduc (OTIAPPLY) Please note that only those candidates meeting the selection criteria, established by our client, will be contacted further.
Although we may not contact you directly for this particular role, all applications will be reviewed as we would like to consider you for future opportunities that may be appropriate. We encourage you to continue to visit our website at optimumtalent.com
as our opportunities are updated on a regular basis.