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Current Opportunities

Coordinator, Talent Management Services (Term Position) – Optimum Talent


Optimum Talent enables organizations to achieve success through people. We collaborate with leading organizations to recruit, develop, engage, retain, and transition talent. The result for our clients is a stronger employer brand, and a team with the capability to achieve their business goals.

In November 2020, Optimum Talent joined the Gallagher team in Canada. Gallagher’s Benefits & HR Consulting team in Canada helps employers of all sizes, across all industries, build workplaces that work better. Gallagher’s comprehensive approach to benefits, compensation, retirement, employee communication and workplace culture, Gallagher Better Works℠, aligns an organization’s talent strategy with its overall business goals. It centers on strategically investing in employees’ health, talent, financial wellbeing and career growth at the right cost structures to support a multigenerational workforce. Employers gain confidence in their future having gained a competitive advantage as a workplace that simply works better. Optimum Talent’s strategic intent is highlighted below:

Vision: To create a better world through better workplaces

Mission: Working as a team to provide the best talent management experience in Canada

Core Values: Elevate Others; Make a Difference; Go Above & Beyond; Be Awesome

For further information about Optimum Talent, please visit our website at

Optimum Talent is a division of Gallagher Benefit Services (Canada) Group Inc. Visit to learn more.



Job Title:Coordinator – Talent Management Services (Term Position)
Reports to:Managing Director, Calgary
Location:Calgary, AB



Responsible for a significant range of coordinator and some administrative responsibilities and specialized projects, typically of a highly confidential nature. Customarily and regularly exercises appropriate discretion and independent judgment in performance of work directly related to management policies or the general business operations of Optimum Talent.


Key Accountabilities

The successful candidate will contribute their strong organizational skills to enable our team to deliver an outstanding experience to our clients and candidates. They will interact with other staff, clients, prospective clients, and candidates in a variety of situations, always while managing competing deadlines.  You will be tasked with balancing the day to day reception needs while providing overall internal support to the Calgary team.

  • Greet and accommodate clients, candidates and guests courteously and professionally at reception and when answering and redirect incoming calls
  • Maintain a clean environment related to the reception area, boardroom and interview rooms in order to proactively manage all internal meeting logistics and room bookings, including managing and troubleshooting audio visual set up, and making catering arrangements
  • Direct interaction with the team on a daily basis to provide overall support: Arrange and coordinate meetings (internal and external); set up conference calls and videoconferences and coordinate arrangements with all parties; update calendars in Outlook; and other related tasks
  • Prepare comprehensive business correspondence/reports: Letters, emails, reports, and statements of work; compose original letters/reports. Submit edited, accurate, properly formatted, proofread documents, reports, proposals, fee agreements, presentations and correspondence under normal or condensed time constraints
  • Preparing invoices across all lines of business (Executive Search, Career Transition, Leadership Assessment and Development)
  • Staying on top of the Calgary numbers. This includes but is not limited to weekly forecasting, monthly accruals, tracking and validation of external associate invoices, expense entry, etc.
  • Respond to SuccessFinder Assessment requests, compile results of completed assessments for practitioners to review, and coordinate SuccessFinder debriefs with practitioners.
  • Prepare PowerPoint and Word presentations for business development, proposals and speaking engagements.
  • Use Optimum’s CRM tool (Invenias) to track projects/client engagements, track business and sales activities, and manage corporate events related to all business verticals.
  • Capability to coordinate project work (logistics, liaising with corporate customers, external associates/contractors, assisting with service requirements).
  • Learn about and understand the overall Optimum Talent organization (e.g., geographic and departmental staff members).



Gallagher Benefit Services (Canada) Group, Inc. (GBS) consistently stands out in a competitive marketplace as an employer of knowledgeable, highly skilled and competitive talent. We are a company that touches businesses and their employees on a personal level. At the core, our job is to help protect the health and well-being of employees and their families and provide for their financial security – all while allowing employers to attract and retain the people they need to grow and succeed. As you consider the value of working for Gallagher Benefit Services, remember your talent, winning attitude and strong performance will be highly valued and will maximize your future potential.

If you love the challenges of this dynamic field, then Gallagher will support and cultivate your professional development and success. With more than 300 HR and Benefits professionals across Canada, our team harnesses our collective strengths to deliver outstanding service, coupled with our local expertise.



The successful candidate will have the following:


  • University or college diploma/ degree / certificate preferred in Human Resources, Business or Communications.


  • A minimum of three years senior-level, corporate/business administrative experience (ideally in a professional services environment).
  • Managing multiple competing priorities in a fast-paced environment.
  • Executing unwavering customer service, while developing and building productive relationships with both colleague and corporate clients.
  • Building strategic relationship while listening attentively, solving problems creatively, and using diplomatic discretion and tact to achieve win-win outcomes.
  • Strong verbal and written comprehension and communication skills; articulate
  • Communicating with multiple stakeholders to provide high level of customer service to corporate clients and their admin support.

Competencies and Attributes

  • Strong analytical skills.
  • Organized, efficient and has a strong attention to detail.
  • Shows initiative and can work independently, or as a team player working in tandem with others, to prioritize activities.
  • Positive, caring, and “can do” attitude: flexible, willing to “pitch in” and do whatever is needed to get the job done. Enthusiastic; proactive; good interpersonal skills.
  • Demonstrated ability to manage and coordinate projects.
  • Aptitude to develop and implement new procedures.
  • Ability to be discrete and maintain confidentiality.
  • Technical skills include comprehensive knowledge and proficiency in Windows and the Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).



Optimum Talent a division of Gallagher Benefit Services (Canada) Group Inc.  is committed to equity, diversity and inclusion and recognizes that a diverse team benefits and enriches our work and is essential to operational excellence. We welcome applications from all qualified individuals and encourage women, members of racialized communities, Indigenous persons, persons with disabilities, and persons of any sexual orientation or gender identity to confidentially self-identify at time of application. In accordance with provincial legislation, accommodation will be provided by Optimum Talent throughout the recruitment, selection and/or assessment process, upon request, to applicants with disabilities. All qualified candidates are encouraged to apply.

How to Apply:

Please send your resume in Word or PDF format to: Copy and Paste the following job title and code and place it in the subject line of your email so we can identify the job and confirm receipt of your application:
AEVA-647101 Coordinator, Talent Management Services (Term Position) – Optimum Talent - AB - Calgary and Area (OTIAPPLY)

Please note that only those candidates meeting the selection criteria, established by our client, will be contacted further. Although we may not contact you directly for this particular role, all applications will be reviewed as we would like to consider you for future opportunities that may be appropriate. We encourage you to continue to visit our website at as our opportunities are updated on a regular basis.