Chief Executive Officer – Wood’s Homes
Wood’s Homes is a nationally-recognized children’s mental health centre based in Calgary, AB. We are accredited by Accreditation Canada and have twice received Exemplary Standing and 2 Leading Practice Awards.
Operating with a $41Million budget, our 500+ staff and volunteers help us provide 40+ programs and services to 20,000 children and their families every year across 23 facility locations in Calgary, Lethbridge, Strathmore and Fort McMurray.
Rich in history, we are a place of caring and trust. A place families and children can turn to for help when they don’t know what else to do or when they have nowhere else to turn.
Founded as an orphanage in 1914 by Reverend George Wood, Wood’s Homes is today recognized across Canada for its innovative services, some of which were the first in Canada. We are very proud of our Research Department (which began in 2001) as very few non-profits conduct their own research and measure their results. Wood’s Homes also led the way with establishing the first community-based Wood’s Homes Research Chair in children’s mental health in conjunction with the University of Calgary’s Faculty of Social Work. Wood’s Homes is widely recognized as a knowledge and training centre in the field of children’s mental health.
A world that values and nurtures the mental health of all people and when needed, ensures quality, timely help for all.
We create and provide quality mental health services that promote and restore the well-being of children and families who struggle with problems big and small.
Wood’s Homes values human beings and the place they occupy in the world at any given moment. In doing so, the organization upholds the following principles and is guided by them in all of its moment-by-moment interactions:
Commitment – An unwavering persistence in situations most difficult, guided by a call to service and expectations of excellence.
Respect – An appreciation of differences and cultural diversity and a belief in the inherent good of each and every individual.
Belonging – Acceptance and encouragement of the very basic human need to be connected with others and the development of a collective and inclusive organizational culture.
Responsibility – Combining the courage to be accountable with the power of vulnerability and forgiveness.
Leadership – Strive for excellence, work with others and lead by example.
Trustworthiness – Tell the truth with compassion; be honest, open and dependable.
For further information about Wood’s Homes, please visit its website at https://www.woodshomes.ca/
Job Title: Chief Executive Officer (CEO)
Reports to: Board of Directors
Direct Reports: 6 (Directors)
Location: Calgary, AB
The CEO will be the external voice of Wood’s Homes, articulating the strategy and story, solidifying existing and building new partner and funding relationships, and enhancing the overall image and awareness of the organization. The CEO will be a transformational leader, accustomed to engaging and navigating complexity both internally and externally, a strategic influencer and role model of the values, vision and mission of the organization. A seasoned, credible and engaging leader, this individual will effectively influence and advocate on behalf of Wood’s Homes, build on community outreach efforts, and drive increased visibility locally, regionally and nationally.
As a forward-thinking visionary leader who can capitalize on the rich history and future potential of Wood’s Homes and provide the direction and strategic framework to execute and implement the vision, the CEO ‘s key areas of focus will be:
- Provide direction through human-centered leadership and a broad vision for the organization – building upon a strong foundation towards an enhanced level of excellence
- Provide leadership to ensure the execution and successful implementation of the strategic plan, working to develop and achieve goals with an overall awareness of the mitigation of risk, and ensure an alignment of program and services to strategy
- In partnership with the Board of Directors, conducts an annual strategic review of the plan, ensuring the implementation includes research and metrics, new learnings and emerging trends in the community and government landscapes
- Provide leadership and guidance to the Wood’s Homes Foundation to support performance milestones
- Co-create a shared vision where all members of the team and stakeholders have a sense of ownership and purpose aligned to organizational goals
- Inspire others, lead by example, and successfully encourage and foster the same style throughout the organization
- Deliberate risk taking; consider the expertise of the leadership team and available data to chart a course forward where all variables cannot be known
- Lead through organizational change while maintaining a focus on vision, mission, and values
- Provides liaison between the Wood’s Homes Board of Directors, Wood’s Homes Society Board and the Wood’s Homes Foundation Board
- Ensure that the Boards have all the information and support necessary to effectively understand the governance model and exercise their governance responsibilities
- Work closely with the Governance Committee in setting the Executive Committee agenda and ensure that there is an effective relationship between the Senior Leadership Team and the members of the Board
- Provide updates to the Boards regarding Strategic Plans and relevant environmental scanning data
- Prepare CEO report and organize and attend all regular Board meetings as well as attend committee meetings as required
Organizational & Operational Leadership:
- Clinically oversees the operations of all Wood’s programs and ensures quality service provision
- Enhance the commitment to organizational culture, valuing a client and family centered care service orientation across all levels of the organization, open transparent communication
- Responsible for the overall management and direction of the organization, ensuring that the goals of the organization are achieved through the continued development of innovative practices
- Develop effective and efficient operations and management of all organizational programs and services, ensuring that policies and procedures are appropriate and aligned with the goals and objectives of the organization
- Ensures that quality care is delivered to all individuals who access services in any Wood’s Homes program
- Ensure a sound corporate communication plan is developed and implemented
- Works closely with the Wood’s Homes Foundation Director to ensure that fund development goals are achieved and strategically align with the needs of the operation
Wood’s Homes Wood’s Homes Research Chair Leadership
- Wood’s Homes and the Wood’s Homes Research Chair in Children’s Mental Health are dedicated to bringing academic research and education on children’s mental health directly into the community
- The focus of the Wood’s Homes Research Chair at the University of Calgary is defined by Wood’s Homes and guided by an advisory group and the University of Calgary Faculty of Social Work. Topics of research are wide ranging; as are the developmental ages and stages of children and youth
- The reporting requirements of the Wood’s Homes Research Chair are unique for this position as it is a joint appointment. The Chair will have a direct reporting relationship with the Dean of the Faculty of Social Work and have a functional reporting requirement for day-to-day work to the Wood’s Homes CEO
Engagement Leadership & Advocacy:
- Build and maintain a strong, positive, collaborative and trusting relationship with the Board and all other stakeholders
- Increase the profile of Wood’s Homes, tell the organizational story, and develop and maintain influential positioning with partners, other local and national non-profit child and family serving agencies and with all levels of government
- Seek out key roles on regional, provincial, and national committees that focus on emerging trends and innovation related to the work of Wood’s Homes
Fiscal Management & Resource Development:
- Grow affinity and support for Wood’s Homes by overseeing and participating in identifying, cultivating and stewarding donor relationships
- Develop an effective fund development strategy that reflects the vision and mission of Wood’s Homes and optimizes financial results
- Understand and manage the diverse funding arrangements of Wood’s Homes that have been in place for over 2 decades as well as manage important funder and donor relationships
- Articulate to the Board a clear vision for fiscal sustainability, ensuring the organization’s financial services and operations are managed efficiently and effectively
- Negotiate agreements with funders and governments, maintain positive relationships with necessary unions
- Review and update appropriate control mechanisms to identify and mitigate risks to achieving the strategic plan
FIRST YEAR ATTRACTIONS/ DELIVERABLES / MEASURES OF SUCCESS
- Join one of the largest, leading edge children’s mental health organizations in Canada
- Inherit an organization with a strong legacy and foundation, and influence how emergent services are delivered system wide to improve outcomes
- Be a visionary leader who will successfully write the next chapter for Wood’s Homes
Success in the first year will be determined by the candidate’s ability to:
- Fully understand the organization holistically
- Establish a clinical reputation
- Establish the trust and confidence of the Board and the executive leadership team resulting in effective Board /CEO working relationship and retention of key senior leaders
- Review and refine the current strategic and fund development plan and ensure activities/goals are aligned with the execution of the plan
- Establish and maintain key community, sector, partner and government relationships to build and strengthen support for the Wood’s Homes mandate, vision, strategic direction and funding requirements
The successful candidate will have the following:
- A minimum master’s degree in social work, psychology, health administration, or a relevant field is required
- A seasoned professional with proven leadership/management experience (preferably a minimum of 15 years in a formal leadership role), leading organizations with established and emergent complexity in an area related to mental health, social services, children, or an in-depth understanding of and relevant experience within the not for profit or public sector
- Proven clinical, administrative and program development experience
- Appreciation and understanding of research, the importance of tracking outcomes
- Demonstrated experience working closely with community partners leading and forging collaborative solutions and initiatives
- Extensive experience building effective relationships with diverse groups of individuals, including senior executives, Boards, government, community leaders, donors and staff
- Track record building organizational capacity and cultivating talent within a unionized environment – recruiting, retaining, coaching, leading and mentoring high performing cross- functional teams
- An understanding of Board Governance and a proven track record of working constructively with a Board of Directors
Competencies and Attributes
- A transparent and collaborative leader with a track record of empowering employees
- Proven change management skills at both strategic and operational levels
- A high-degree of emotional intelligence and self-awareness
- Ability to think strategically and develop a long-term business plan to ensure the organization’s ongoing sustainability
- A results-driven, entrepreneurial perspective with a resourceful “make it happen” attitude and an ability to inspire urgency
- Excellent reputation and well-respected within the larger social services sector
- Visionary and proactive, highly creative, innovative and flexible; a conceptual, critical thinker with a high degree of passion, and ability to consistently exhibit a positive outlook
- Demonstrated professionalism, cultural sensitivity, humility, ethics and adaptability
- Ability to communicate clearly, quickly, calmly with a variety of people in many different contexts. Excellent critical thinking skills and writing skills
- Comfortable in a role requiring high visibility, a confident public speaker with an expressive style that is agreeable to diverse stakeholder groups
- Ability to work effectively with elected officials, executives of different levels of government, funders, nonprofit organizations, and peer agencies
- Demonstrated ability to gain respect, trust, credibility and confidence
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