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Current Opportunities

Associate Vice-President, Information Services & Technology and Chief Information Officer | University of Alberta

The Organization

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

We build the university of tomorrow for the students who are seeking their purpose. For the educators and researchers who pursue theirs in the lab and share it in the classroom – and around the world. For our alumni and partners who deliver greater good into our communities. Working together alongside and in partnership with Indigenous Peoples and all under-represented voices. We weave together a tapestry of backgrounds and cultures, because we are made stronger by our diversity.

Under the leadership of the University’s 14th President and Vice Chancellor, Bill Flanagan, the University of Alberta continues to move forward with signature distinction as one of the world’s most respected public universities, at its foundation lie talented people – students, faculty, and staff – who with their creativity, ingenuity and drive, join in advancing human knowledge and pursuing scientific discovery for the benefit of all. We seek to foster an inclusive culture in which people excel through exchange and collaboration, enriched by the diversity of individuals, groups, disciplines, perspectives, approaches, and questions that characterize its community.

The University of Alberta has embarked on a period of major transformation, building on its long history of leadership in the province and in Canada’s post-secondary sector. With fundamental systemic reform, we set a bold new direction for the university of tomorrow.

The university’s new operating model consists of a hybrid of centralized and decentralized services which promote consistency, avoid duplication and support a one-university approach and service culture. Core to the model is the establishment of the university’s three new colleges and a new administrative model. Two separate service centres focus on staff and student needs, streamlining transactional services and processes. Centres of Expertise provide specialized services and Service Partners provide functional support to faculties and units. We are committed to leveraging excellence within all departments and faculties to improve both academic and administrative performance as One University.

Moving forward, we make this simple, but vital promise:

We, the University of Alberta, will never be satisfied with the “now.” We will always be seeking, always be challenging and, most of all, always be leading.

To learn about the University of Alberta, please visit


The Opportunity

Reports to:Vice-President, University Services and Finance
Direct Reports:7; Director, Enterprise Applications; Director, Digital Infrastructure; Director, Digital Learning Environments; Director, IT Service Excellence; Director, Research Computing; Chief Information Security Officer; Executive Assistant
Indirect Reports:287
Location:Edmonton, Alberta



Reporting directly to the Vice-President, University Services and Finance, the Associate Vice-President, Information Services & Technology and Chief Information Officer (AVP) is responsible for the delivery and execution of the University’s Technology Strategy. To realize the strategy, the AVP will provide strategic leadership, development, and direction regarding all aspects of the university’s information management and technology, including cyber security. The AVP will also drive continuous operational efficiencies through technological innovation.

As a customer-centric innovative leader, the AVP must form collaborative partnerships with business leaders to effectively identify and execute on technology related opportunities to achieve business objectives, deliver products and services, develop information capabilities, and improve operational performance across the university. Additionally, the AVP will create an insights-led culture by developing, acquiring, and implementing the technology and the team required to provide world class IT solutions in support of the university’s business, goals, and mission.


Key Accountabilities

The position will include the following responsibilities:

Technology and Innovation Leadership

  • Develop, analyze, oversee, and continuously improve the information architecture and framework that will inform IT solutions and support the organization’s goals and service needs;
  • Execute a comprehensive, clear IT strategy that exhibits effective planning and ensures agility;
  • Establish Enterprise Resource Planning and a comprehensive IT Roadmap which supports the maturation of the central IT function, services, and partnerships;
  • Collaborate with other leaders to identify opportunities to innovate the delivery of services, develop information capabilities, and improve operational performance and processes;
  • Oversee IT infrastructure, security, and software development ensuring cost effectiveness, efficiency, integration, security, accessibility, and sustainability;
  • In collaboration with university partners, lead investigations into real and potential IT threats and breaches;
  • Track, analyze, and monitor technology performance metrics to continually improve performance outcomes and deliverables;
  • Provide senior leadership and expertise in the development of information technology policies and procedures; and
  • Oversee the development and project management of new applications and tools for existing systems and processes.

Strategic/Operational Leadership

  • Deliver and evaluate the IT strategy, including oversight for risk management, infrastructure, business intelligence, and people leadership;
  • Provide oversight for Cyber Security through the Chief Information Security Office, including, but not limited to, the development and presentation of regular Cyber Security updates to a non-technical executive audience, of incident response plans, guiding risk assessments, and current state analysis, to ensure a robust Cyber Security framework and service;
  • Oversee and collaborate on IT governance structures and committees which define strategic, operational, and technical decision making processes to ensure innovative, efficient and effective use of technology across the university;
  • Ensure IT policies and procedures are aligned with university policy, external legislative requirements, and leading practices;
  • Build strong relationships with business groups and their leaders across the university, and develop a detailed understanding of their technology-related issues, challenges, and opportunities;
  • Deliver exemplary value-added IT services for the organization for colleagues, partners, and clients, while ensuring that results and deliverables are achieved within the university’s parameters;
  • Contribute to sound financial management through the development and implementation of IT strategic, capital, and operating plans and budgets that are in alignment with the university’s plans/goals;
  • Analyze financial and statistical operating results to inform the overall functional budget and service/technology-related agreements;
  • Identify operational risks, complete program/service reviews, and develop recommendations and action plans; and
  • Support IT related education and awareness programs and training across the university.

People/Team Leadership

  • Establish a supportive IT team that collaborates across the university to deliver world class technology solutions;
  • Build IT talent by ensuring employees have the training and skills needed to utilize the available technology to meet business needs;
  • Manage talent effectively to support employee growth and engagement;
  • Build and maintain trusted, collaborative relationships within the team, across the institution, and with external providers;
  • Demonstrate a collaborative approach to advancing the organization as “one university”;
  • Lead and inspire others within the organization to seek and implement improvements and changes that continuously move the university toward achievement of its goals; and
  • Consistently deliver exceptional results by demonstrating drive, initiative, engagement, collaboration, and accountability, and instill these characteristics within the IT team.


First Year Deliverables / Measures of Success

Success in the first year will be determined by the candidate’s ability to:

  • Develop a comprehensive understanding of the organization in its entirety;
  • Cultivate and maintain trust and respect by building collaborative relationships across the organization;
  • Realization of the Technology Strategy across the university;
  • Strengthen the university’s cyber security position by overseeing the implementation of the cyber security action plan;
  • Work with Directors to create a 30-60-90-180-360 day plan for the department and delivery/review of IT solutions and services;
  • Work collaboratively to enable the university’s operating model through technological improvements;
  • Assess and analyze the university’s existing technology infrastructure to effectively lead the inception, development, calibration, and execution of a long-term technology roadmap; and
  • Demonstrate strong leadership with an ability to set, articulate, and engage the team in a clear vision.


Candidate Profile

The successful candidate will have the following:


  • Completion of a Master’s degree in Information Technology, Computer Science, or a related field;
  • Relevant professional designations, such as CISM or CISSP are considered an asset.


  • A minimum of ten years of experience in an information technology senior management role in a large, complex organization, with extensive experience in the public sector an asset;
  • Experience working within complex and politically sensitive environments;
  • Strong knowledge of federal and provincial technology and privacy standards;
  • Track record of success in creating and executing technology roadmaps and mid to long range strategic plans;
  • Previous Enterprise Resource Planning implementation experience;
  • Past experience leading cross-functional teams to successfully deliver goals and projects;
  • Experience reviewing, updating, and implementing system conversions;
  • Proven ability to work collaboratively with diverse leaders, communicate IT and business intelligence visions and strategies across all levels of the organization, and build consensus around key initiatives and projects;
  • Knowledge of leadership practices in people management, strategic planning, risk management, policy development, financial management and stakeholder relationship management;
  • Strong understanding of security technologies (intrusion prevention systems, firewalls, etc.) and a firm grasp of business risk management;
  • Knowledge of contemporary best practices in information management and technology programs and service delivery models;
  • Knowledge in IT applications, infrastructure, security, and their integration;
  • Knowledge of project management principles and planning;
  • Demonstrated commitment to equity, diversity and inclusion initiatives; and
  • Knowledge of issues and trends at the University of Alberta and in the higher education sector related to the use of technology and information management is an asset.
  • Equivalent combinations of education and experience that result in the required level of knowledge, skill, and competence, may be considered.

Competencies and Attributes:

  • A high degree of initiative, judgment and resourcefulness, flexibility, and a self-motivated approach;
  • The ability to complete tasks with only broad direction and minimal supervision;
  • A drive for action and results;
  • A proven leader with engrained tact and diplomacy;
  • Inspires confidence and is able to command authority with a range of colleagues;
  • Ability to communicate clearly and concisely, while also possessing effective listening skills;
  • Ability to assimilate data to identify opportunities and risks/issues and to formulate and confirm best approaches to effectively deal with both; and
  • An ability to produce high quality reports and plans in order to gain support and agreement to change.


The Compensation

An excellent compensation package awaits the successful candidate.


Equal Opportunity

The University of Alberta is committed to equity, diversity, and inclusion and recognizes that a diverse team benefits and is essential to service excellence. The University of Alberta welcomes applications from all qualified individuals and encourage women, members of racialized communities, indigenous persons, persons with disabilities, and persons of any sexual orientation or gender identity to confidentially self-identify at time of application. In accordance with the provincial legislation, accommodation will be provided by Gallagher and the University of Alberta throughout the recruitment, selection and/or assessment process, upon request, to applicants with disabilities. All qualified candidates are encouraged to apply.

How to Apply:

Please send your resume in Word or PDF format to: Copy and Paste the following job title and code and place it in the subject line of your email so we can identify the job and confirm receipt of your application:
AUPD-454081 Associate Vice-President, Information Services & Technology and Chief Information Officer | University of Alberta - AB - Edmonton and Area (OTIAPPLY)

Please note that only those candidates meeting the selection criteria, established by our client, will be contacted further. Although we may not contact you directly for this particular role, all applications will be reviewed as we would like to consider you for future opportunities that may be appropriate. We encourage you to continue to visit our website at as our opportunities are updated on a regular basis.