Career Transition:

If your employer has provided you with Career Transition Support through Optimum Talent, click here to get started.

 

Get Support With:
  • Career planning and assessment
  • Resume development and optimization
  • Creating your professional online profile
  • Networking training and events
  • Interview preparation

Conflict Resolution & Harassment Investigation

 

Workplace conflict and harassment can significantly impact engagement, productivity and the health and wellbeing of employees. Whether it’s discrimination, bullying, or sexual harassment, employers are legally obligated to take prompt action and investigate allegations to maintain a safe and respectful workplace.

While most minor incidents can be handled internally, human resource teams often seek out external support to handle serious allegations, such as those involving senior management, to safeguard the business. The risks associated with poorly conducted or flawed investigations range from poor morale and declining productivity to legal liability and reputational damage.  At Optimum Talent we have the expertise to discreetly and thoroughly conduct these investigations in a timely manner with a high-degree of objectivity and professionalism.


We have experience investigating a wide range of incidents for organizations from crown corporations and provincially regulated employers to healthcare and large pharmaceutical companies.


Our Conflict Resolution & Harassment Investigation Services Help Organizations To:

  • Act in the best interest of their employees
  • Maintain productivity and engagement
  • Protect their brand and reputation
  • Draw unbiased conclusions

Our Approach

Optimum Talent


Review: 
Meet with client to review full scope of the allegation ensuring proper documentation of facts, objectives and if required, provide direction on immediate actions.

Optimum Talent


Assess: 
Facilitate investigative interviews with complainant and alleged harasser to gather background details, evidence, names of witnesses and firsthand accounts of alleged harassment. Based on findings from primary interviews, conduct interviews with any key witnesses to get their detailed accounts.

Optimum Talent


Evaluate:
 Review and evaluate company policies, interview notes and relevant physical evidence to ensure completeness of investigation and compile findings.

Optimum Talent


Report:
 Submit findings and recommendations in a final detailed report and debrief with client on next steps.

 

 

 

*While this represents our standard guidelines, every situation is unique and we tailor our process to meet the specific needs of the investigation.


Why Choose Optimum Talent?

We Listen. We understand the sensitive nature surrounding conflict and harassment in the workplace. That’s why we start every engagement by listening. We take the time to understand your needs and identify the best plan for your organization.

We Communicate. From the very beginning, you’ll know where we are on your engagement because we’ll regularly update you on our progress. We’re transparent about our approach.

We Respect Your Brand. We know how hard you’ve worked to build your reputation and how hard we’ve worked to build our own. You can trust us to treat every member of your organization with respect. We can be trusted to act with integrity and discretion.

We Value Objectivity. Since our investigators are external to your organization there is no conflict of interest or bias to impede the results.  This allows our practitioners to gather evidence and facts from an objective standpoint.

We Believe In Partnership. Working with us is easy. Our flexible service and coast-to-coast coverage make customer service convenient and efficient.